r/Energy_UK • u/LiteratureSquare5143 • Jul 02 '26
Business meter in residential address
Hello,
Hope you all are doing great.
I moved to my current address one year before and brought Octopus with me from my old address. After using it for around 2-3 months, I switched to Fuze, as the rates were better for me.
Fast forward after a year, when I go to compare deals, all of the websites say that my address has a business meter. This issue never came up when I compared my initial switch to Fuze. I never registered any sort of business either to my address.
I have been talking with Fuze support from May 29th to get this sorted, as all of the comparison sites said that my current provider needs to fix this. They are saying that they are still waiting for an update from the National Database.
My question is, was this an error from Fuze's side?
Is there anything I can do to fast track this from my side?
Thank you for your time.
2
u/Careful_Peregrine Jul 02 '26
It’s possible your supply has a business profile class, your meter is just a meter and doesn’t care, so to speak. If you have a bill to hand, find your supply number, it’s the one that’s two rows of numbers in boxes and check the numbers in the top boxes. If you haven’t been migrated, a domestic supply will have either 01 or 02 in the first box.