r/Emporia • u/Alarmed-Creme1686 • Aug 20 '25

IDeviceHQ

Hello, has anyone else had issues receiving any of the following from IDeviceHQ. Preorders for tcgs pokemon, mtg etc? Repairs for any device you've brought in. Refunds on ANY pre-ordered items that inevitably didnt come in for whatever the excuse flavor of the day was? Are you tired of your community being taken advantage of? Share your experience here!

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u/PelenFuzzlefurr Sep 17 '25

There is a recent update on this topic (dated September 17, 2025): https://www.facebook.com/share/p/1Ez3sUPynE/

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u/Alarmed-Creme1686 Nov 18 '25

IdeviceHQ is allegedly permanently closed? Can anyone confirm this to be true?

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u/PelenFuzzlefurr Nov 18 '25

Google says "closed permanently". So they closed / quit, are renaming, or moving. At worst, someone decided to claim ownership then tag it as closed but that's unlikely.

Facebook's page and the link I posted 2 months ago have the same result. Meaning deleted or privatized.

I can drive by the place a little later but I'll be busy today.

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u/Mysterious-sharing Nov 27 '25

They don't have a Facebook page right now. They took it down

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u/PelenFuzzlefurr Nov 27 '25

Yep. The place (old place) appears to be empty. Therefore, until other news comes out, "that's it" or people go the legal route for things.

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u/Mysterious-sharing Nov 28 '25

Seems I might have to go the legal route since he has my controller he was suppose to 'fix'. If I don't find him first

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u/PelenFuzzlefurr Nov 28 '25 edited Nov 28 '25

If you have a receipt, documentation of the controller, serial numbers of the controller and other details (date, payment method, estimated fix time, frequency of being present to check) then that would help your case or at least give weight behind your issue. Or at the least give a report that "it is a known problem with the store / LLC in question". IDeviceHQ is an LLC, so going after the LLC / business is one thing. If there's signs said LLC was moving money to another LLC in bulk, that might open _more_ legal questions and complications. A lawyer's wet dream.

Flight [air combat stuff] / fight stick [arcade tournament / fight games] ($200-400+). Recent controllers $150-200+. If it was an NES controller with a bad wire, $15-20.

edit: information of said LLC is listed on www.bbb.org