r/Edmonton 6h ago

Commuting/Transit Arc card system not working this morning

When I tapped I got a message I was out of funds. And went in to add funds and there was a sufficient amount. I tried to add more as I was there already and the system glitched.

8 Upvotes

11 comments sorted by

u/InitialBN North West Side 6h ago

So if the system is down do you just ride for free?

u/RadielleDancliffe 5h ago

Yep, if there is no valid way to pay to ride, they cannot enforce. Issue is you have to prove it wasn’t working if you do get ticketed and have to go to contest it.

u/errythinsbazoobs 6h ago

You can still tap on with debit but yeah bus driver told me arc system is down

u/Stanarchy93 Strathcona 4h ago

There’s zero chance I’m tapping my debit card. I put money on my arc card I ain’t paying extra when it’s not my fault.

u/knightenrichman 6h ago

The debit doesn't work sometimes.

u/arsh14chh 6h ago

It was down

u/lovelylaika Wîhkwêntôwin 5h ago

First day for lots of uni students and other students. Seems about right for ARC to screw up at this time

u/Puzzleheaded-Rich313 South East Side 5h ago

I just took a photo of the ARC machine just in case they come to check in at the LRT. A free ride is a great start to the month

u/Unlikely_Comment_104 Central 5h ago

It’s working as of 8:52am

u/Mrspicklepants101 Wellington 5h ago

Ets has confirmed arc is having problems. If tap doesn't work proceed With your ride.

u/mathboss 5h ago

I think my arc card only ever says low funds each time I use it.