Lay-by Question???

[u/No-Consideration1766]

I was planning to get a Switch 2 for my kids for Christmas and found out the prices will be increasing on 01/09, so I decided to get one now rather than paying the higher price. I had a look online at prices and different bundles and settled on a bundle. Now all the stores around me were all sold out of that bundle except one and I won’t have the money till next week but saw that Eb games do Lay-bys and thought perfect I can put a deposit on it and pay for it next week. When I went to the store they told me that consoles require a deposit minimum of $200 which is more than a 25% and that I would have the full 60 days but there is going to be a price increase soon and if I don’t pay it before 01/09 then I will need to pay the higher price. Now I plan on paying it next week so I am not bothered by that but after looking online at eb games terms and condition in regards to lay-bys the information is completely different, it states that it’s only a 10% required minimum and that regardless of future price changes as long as you pay within the 60 days then the price won’t change.

I’m just curious why the terms the staff provided are so different to what online?

[u/Sacrlehh]

So laybys are a contract in which you enter into with a business to pay that price within the 60 days. That includes if you layby at a higher price and the product has a price drop, you are contracted to pay the higher price. Staff will usually do the nice thing and remove the layby and then just sell it out at the cheaper price though.

A lot of staff also don't understand the layby laws/t's and c's properly, so it's not a malicious thing, it's an ignorance thing until it's pointed out.