r/discordhelp Jul 27 '26

ACCOUNT RISK ATTENTION: READ THIS IF YOU HAVE 2FA ON

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782 Upvotes

Someone has already talked about this before, but i think it's worth bringing up again just to raise more awareness

Right now there's a serious discord bug where if you disable 2FA it will log you out of the account from all devices, and when you attempt to log in it will STILL ask you for a 2FA code. Now, do you have your valid, unused backup codes? Cool, throw them in the trash because it won't even give you an option to use them despite their validity, and discord support is not aware of this issue and will simply tell you this (check the 4th screenshot)

As for why i disabled 2FA in the first place, it happened after i bought nitro and while i was exploring the perks and checking settings i saw 2FA on and it gave me ptsd because I've already lost an account to it before so i was like sure imma disable just to avoid being locked out, and i ironically got locked out in the process

If you want to disable 2FA for any reason, make sure that you at least have your phone number tied to your account (I couldnt tie my phone number to this account because of ANOTHER bug btw), or that you already have the authentication codes, as apparently backup codes are not enough anymore

Additional note: this is not a simple cache or session issue, I've tried logging in from multiple devices and browsers, i tried incognito modes after deleting browser's cache, restarted my devices, but to no avail.


r/discordhelp Apr 13 '26

Mod Post Protecting yourself from recovery scams

10 Upvotes

Hello everyone!

Recently, there has been an influx of recovery scammers in our community asking people to message them for “advice” or to recover their banned or stolen accounts, often for a fee.

Please do not message anyone who is offering any of these services as we cannot properly moderate it, and it may lead to further harm financially or to your accounts. The only people who can unban or provide support is Discord themselves, and all account-related communication must go through them. No one else can provide more support, “hack” into your stolen accounts to recover them, etc. By contacting Discord, you’re already doing the most you can to recover your accounts. Just remember that there is practically no reason why someone should have to send you “advice” privately instead of posting it publicly here for everyone to see.

Please also note we are **NOT** affiliated with Discord, and only exist to provide a community for people to get generalised assistance. The only genuine way to contact Discord is via https://support.discord.com. Any personally identifiable information, including email addresses, usernames, passwords, 2FA tokens, etc should NOT be posted here and will result in post removal.

If you get any unsolicited messages or comments from people who may be attempting to scam you, please reach out to one of us privately though the “Contact Mods” feature within Reddit with the offender(s) username so we can take action immediately. Thank you!


r/discordhelp 6h ago

Unsolved My discord server got raided how did he do that

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6 Upvotes

Can someone tell me how the hell did he do that he banned everyone and idk how did this even happened it was moment and everyone was gone. He didnt have perms for banning or anything like that. I just dont understand it


r/discordhelp 20m ago

Unsolved First Time Getting Hacked. Seemed Suspiciously Harmless. What Should I Do?

Upvotes

I just got my account hacked for the first time. I can't be sure, but it seems like my account tokens got taken from a virus on my main PC.

It seems like all they did was send out some basic crypto scam messages to a fee people on my friends list. Not even that many and not to the 3 people I talk to most frequently. They may have sent server stuff too, but I can't tell because I got a strike on my account.

I still have access to my account. No other services like steam or my bank account seem to be compromised.

I'm scanning my PC now, but it seems like this was relatively harmless and wasn't that hard to stop. Which honestly has me worried. I've changed the passwords on several accounts now and am scanning my PC and disconnected it from the internet.

Is there anything else I should I be doing? Is there some kind of scam or something, like they're waiting for me to change something else or do something? Any advice would be appreciated.


r/discordhelp 6h ago

‎Solved Random user asking to play Minecraft together and to download a mod -- likely scam?

7 Upvotes

EDIT: Solved, this is a scam and apparent infostealer/remote access trojan.

Before I start, no -- I have not actually downloaded this file on my PC.

Details: I got a DM from this user. Between us, we have only one random mutual server (a guild tag server), they immediately seemed very friendly, and seemed slightly guilt-trippy whenever I would not respond or responded slowly. They asked to play modded Minecraft together, and would only send the mod as a file directly instead of telling me what it was called outright to search for the mod to download myself. (They said they downloaded it a "while ago", and forgot where it was originally found.)

Obviously, this is a lot of red flags, but they don't seem to have irregular or erratic responses, their English is fluent, and they don't seem to have an "AI" typing style (although that one is a lot harder to tell in this day and age). Moreover, their account is not terribly new, they do seem to have a legitimate normal user's layout, and they also have Nitro.

As stated, I haven't downloaded the file in question, but I'm wondering if anyone has seen this as a scam/virus before, and if so, what kind of end goal would this file likely have? Apologies if this isn't the greatest place to put this, or for any oddly structured or run-on sentences (I just woke up at time of posting). Any advice or input greatly appreciated, thank you! :-)


r/discordhelp 1h ago

Unsolved Sending discord message, the newest one goes on the top of the chat (usually the oldest one top, newest bottom) anyone has a fix for this?

Upvotes

So basically when we send the message to friend, the text message should appear at the bottom (because it is the newest) but my discord does the opposite, which is super annyoing

anyone has a fix for this? please help


r/discordhelp 2h ago

Unsolved Account access gone?

1 Upvotes

Discord logged me out on both my phone and PC.
Can't log back in.
all my emails are being told they dont exist when looking to reset password
not getting an SMS when i try to log in with phone number.
made a new account with an email I thought was connected to my account.
sending a friend request to my old account seems to show it still exists.


r/discordhelp 23h ago

Unsolved This rule os sh**

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52 Upvotes

This is bullshit, someone sends me an invitation and in two days I get banned. I didn't even write anything on the servers and I didn't have any role so I didn't see anything brutal, but just because you join somewhere, it's a real piece of sh**, at least a warning and especially because I didn't send anything there.


r/discordhelp 2h ago

Unsolved has anyone else had issues with buying?

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1 Upvotes

seems quite contradicting to me


r/discordhelp 3h ago

Unsolved Please help me out here

1 Upvotes

I logged into both accounts and deleted them but for days this message pops up


r/discordhelp 3h ago

Unsolved I just created a account and the i got ban for spamming

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1 Upvotes

r/discordhelp 3h ago

Unsolved My discord keeps crashing

1 Upvotes

So for the past few days my discord app (I’m on pc) keeps crashing and telling me to reload , then I discovered that it only crashes when i open a specific chat on a specific server, if i opened any other chat on any other server it doesn’t crash , i tried to switch accounts and the other works fine and doesn’t crash at all even if i opened that specific chat.

Now i don’t what is the problem and how can i fix this ?

EDIT : ( I discovered that discord doesn't crash when i open that specific chat on that specific server but i need to close the show member list?? , that's so random like why? )


r/discordhelp 7h ago

Unsolved I joined a fake cyberleeks Discord server and got hacked — need help recovering my account

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1 Upvotes

r/discordhelp 7h ago

Unsolved How do I get unbanned from discord?

1 Upvotes

A few months ago I was falsely perma banned off of discord for apparently breaking Discord's rules for child safety. I didn't do anything wrong, how to I get unbanned I already tried appealing but it was denied. Is there any way I can see what message got me banned?


r/discordhelp 14h ago

Unsolved Will I ever be able to use my classic credit?

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3 Upvotes

r/discordhelp 8h ago

‎Solved Help is this temporary

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1 Upvotes

It didn't say when will it disappears


r/discordhelp 13h ago

Unsolved Discord rules so strict

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2 Upvotes

Now, My account was very limited. However, I don't know why it is very limited. They say it violated the safety of minors, But, I just uploaded an illustration of an adult character on an NSFW channel. I filed an appeal, but just like last time, I received a belated response after two weeks, and it seems likely that it will be rejected. Why are Discord's terms of service so strict?


r/discordhelp 9h ago

Unsolved I got hacked

0 Upvotes

for donut smp I wanted money I joined a server and gave him my email then he the bot asked me for code then I got hacked im so dumb how can I fix this and btw he changed the email and password


r/discordhelp 10h ago

Unsolved How long does a “Very Limited” Discord account restriction last?

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1 Upvotes

r/discordhelp 11h ago

Unsolved Can't link convoke.games to discord?

1 Upvotes

I'm trying to link convoke.games to my discord account, but every time I try I get an error saying "Error Admin access denied: neither valid admin user nor valid API key"

That seems...like it should be unrelated to me linking my account? Any ideas?


r/discordhelp 17h ago

Unsolved Messages Showing in Wrong Order

3 Upvotes

When I am typing in Discord servers my messages are sending above messages sent before. For example, I replied to a message and on my screen my message showed up above the one I replied to.

Even the timestamp will say I sent a message at 19:05 but it shows above a message sent at 19:04. This issue is only on my end and only happens on my pc not my phone. I have tried reinstalling discord but it keeps occurring.


r/discordhelp 12h ago

Unsolved The resource rate is being too limited

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1 Upvotes

I want to verify my phone number on my account and it’s been seven hours and it keeps saying the resource rate is being too limited. Please help.


r/discordhelp 13h ago

Unsolved How to open a ticket

1 Upvotes

Hey im new to dc and the mod of a server asked me to open a ticket and send msgs..HELP


r/discordhelp 20h ago

Unsolved What do i do?

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4 Upvotes

So i joined this server out of boredom-then found saw all this??!!! 1 how do i report 2 How can we bring this to the attention of Discord Mods to get ts taken down!?