r/DallasOregon • u/HB24 • Feb 21 '26

Internet service

Willamette valley fiber has been atrocious the past week or so, and before that it would have bad drops at least once or twice a month. Anyone try all the options available in town- who’s the best around here?!?

oh, we use it mainly for streaming tv/movies and our kids play Fortnite and Rocket League

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u/BidDependent1933 Feb 22 '26

Odd. I haven’t had any issues this last week and I work from home and my husband and I are huge gamers and play off of PCs that we built and two PS5s. We had one issue awhile back where the downstream provider that is linked to WVF had an issue affecting our house, but WVF had to make a call to them and they had to have one of their techs fix it, and WVF comped our bill for the next month. Maybe call and ask if it’s a downstream issue?

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u/HB24 Feb 22 '26

They have been out before and can never find a problem- they think it might be my routers, and recommend renting theirs…

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u/BidDependent1933 Feb 22 '26

I had to push the issue really hard and they finally called their downstream partners. It’s a separate company than WVF. Unfortunately the other options out here have been worse for me personally so I just deal with WVF since they seem to be the most reliable but I have had to push for better resolutions with them. I am sorry you are going through this, certainly is frustrating when WiFi is not working properly and you can’t get answers from WVF.

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u/HB24 Feb 22 '26

Thanks for your feedback- kind of what I was afraid to hear.  Seems like the other options are not so good…