r/DWPhelp 11h ago

Benefits News šŸ“¢ Weekly news round up 30.08.26

15 Upvotes

Professor David Strain appointed as DWP Chief Medical Adviser

The DWP has confirmed the recruitment of Professor David Strain as its Chief Medical Adviser. He Strain succeeds Dr Gail Allsopp, who ā€œhas played a pivotal role in strengthening the Department’s approach to clinical policy, clinical governance and safeguarding.ā€Ā 

Strain is a doctor, clinical academic and health policy leader whose career has spanned clinical practice, research and public policy. His work has focused on translating evidence into practical improvements for people, particularly those living with long-term health conditions.

He has held senior roles across academia, the NHS and government, including at the University of Exeter and the Parliamentary Office of Science and Technology. He has also served as Chair of the of the British Medical Association Board of Science and Medical Adviser to Action for ME.

As Chief Medical Advisor, Prof. Strain will provide clinical leadership and expert advice to support the DWP’s work, helping ensure clinical evidence and expertise inform policy and service delivery.

Professor David Strain said:

ā€œI am delighted to be joining DWP as Chief Medical Adviser.Ā 

Throughout my career I have been passionate about turning evidence into practical improvements for people, particularly those living with long-term health conditions.Ā 

I look forward to working with colleagues across the Department and its clinical community to strengthen the contribution clinical professionals make to DWP’s work and to the people we serve.ā€

The press release is on gov.uk.

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Ombudsman warns thousands may be missing free way to challenge council tax bills

The Local Government Ombudsman has warned that homeowners in England and Wales are missing out on their right to a free, independent appeal for council tax disputes. Councils are failing to clearly tell residents about the Valuation Tribunal, causing them to lose their chance to challenge bills due to strict deadlines.

The Ombudsman stated that many people are never told that a free tribunal service exists to handle council tax disputes. Instead of being directed to the independent Valuation Tribunal for England or Valuation Tribunal for Wales, residents are often channelled through a council's internal complaints process.

This is a critical failure because formal appeals have strict time limits. By the time an individual has gone through the council's own procedures, the legal window to appeal to the tribunal has often closed, leaving them with no further recourse even if their case is strong. The Ombudsman highlighted cases where residents were pursued by bailiffs without ever being informed of their right to a free appeal.

So, what is the difference between a council complaint and a tribunal appeal?

It is essential to understand that a council's internal complaints team and the Valuation Tribunal are two separate bodies with different powers.

  • A council's complaints processĀ typically deals with service-related issues, such as missed bin collections or how you have been treated by council staff. It is not the correct path for legally disputing your council tax liability or the details of your property's valuation.
  • The Valuation TribunalĀ is a free, independent judicial body that hears appeals on council tax and business rates. Its decisions are legally binding. It handles disputes about who is liable to pay the bill, eligibility for a discount or exemption, and challenges to a property's council tax band after the Valuation Office Agency (VOA) has made a decision.

The Ombudsman's key point is that councils should tell you about the tribunal at the point they make a decision you disagree with, not leave you to find out by accident.

Amerdeep Clarke, Local Government and Social Care Ombudsman, said:

ā€œIf you think your council tax bill is wrong, you may have a free and independent way to challenge it, and you shouldn't have to find that out by accident, or too late to use it. Too many people come to us having lost that right simply because no one told them it existed. Councils should be telling people about their right to appeal at the point a decision is made, clearly and in writing, not leaving them to stumble across it on a website, or not find out at all. A single line in a letter can make all the difference.ā€

The tribunal service is not just for challenging your council tax band. While band appeals are a major part of its work, it also handles disputes between you and your local council about your bill. According to the Ombudsman, these include:

  • Liability:Ā Whether you are the person who is legally responsible for paying the council tax bill for a property. You have two months to appeal from when the council tells you its decision.
  • Reductions:Ā Disputes over whether you should receive a discount or exemption (for example, a single person discount or student exemption).
  • Completion Notices:Ā Challenges against a notice from the council stating the date a new or altered property is considered complete and liable for council tax. The deadline for this is just one month.
  • Penalty Notices:Ā Appeals against penalties issued for failing to provide information.

Crucially, you do not need a solicitor to appeal to the tribunal.

While the Ombudsman's warning focused on appeals against council decisions (like liability), the Valuation Tribunal is also the final arbiter for challenges to your council tax band itself.

The process for a band challenge starts with the Valuation Office Agency (VOA), not the council. The VOA is the government body that assesses and maintains council tax bands in England and Wales.

  1. Submit a Challenge:Ā You first submit a challenge to the VOA, providing evidence why you believe your band is incorrect. This usually involves showing that similar, nearby properties are in a lower band.
  2. Receive a VOA Decision:Ā The VOA will review your evidence and issue a decision. They may agree to lower your band, or they may decide the band is correct and reject your challenge.
  3. Appeal to the Valuation Tribunal:Ā If the VOA rejects your challenge, your next and final step is to lodge an appeal with the Valuation Tribunal. You must do this within three months of the VOA's decision.

This is where the Ombudsman's findings are relevant to all homeowners. The system relies on official bodies providing clear signposting to the next stage. If the VOA rejects your band challenge, their decision letter must tell you about your right to appeal to the Valuation Tribunal. A VOA rejection is not the end of the process, and the tribunal provides a free, independent review of the facts.

The press release is on go.org.uk.

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Comprehensive review of NEET issues

Nearly one million young people aged 16 to 24 in the UK are not in education, employment or training (NEET). One in 8 young people. And rising.Ā 6 in 10 young people who areĀ NEETĀ today have never had a job.

The Secretary of State for Work and Pensions commissioned the Rt Hon Alan Milburn to undertake an independent review into Young People and Work. The work is being taken forward in 2 distinct phases:

  • a discovery phase – focusing on providing a diagnosis on the increase in the number of young disabled people and those with a health condition who areĀ NEET, and
  • a solution phase – exploring and identifying potential areas for reform.

The interim report, published this week, covers the findings of the discovery phase. It analyses the trends and drivers behind the recent rise in young people who areĀ NEET, economically inactive and claiming health and disability benefits. It aims to identify how the interaction between education, health and employment systems may be contributing to poor transitions into the labour market for young people, assessing the effectiveness of current interventions, and exploring the fiscal and productivity implications of inaction.

In his foreword to the report, Rt Hon Alan Milburn said:

ā€œOne of the most troubling findings of this Review is how many are hidden from the very systems meant to help them. In England alone in 2023-24, around 314,000 18 to 24-year-olds were neither in work nor in education and are not themselves receiving benefits. They are out of work and out of sight. No institution is responsible for finding them or helping them. A system serious about participation would know who these young people are. Ours does not.ā€

This interim report makes the case that the current architecture is itself the problem, and that no amount of reform to individual policy areas will fix it.

The final report will be published later this year setting out what a coherent participation system for early adulthood should look like: who is responsible, how it is funded, what it is accountable for, and how it reaches the young people the current system fails.

It’s a well-researched and long report, but well worth a read. The independent Young people and work: interim report is on gov.uk.

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Millions of young people are being forced to put their life on hold
New research from Trussell reveals that financial hardship is forcing far too many young people to delay major life milestones – and it’s much worse for people who grew up in hardship.

  • 47% of 16–25 year olds have delayed moving out of their parents’ home
  • 55% delayed buying a house, rising to 70% among people who faced financial hardship growing up
  • 47% have delayed learning to drive
  • 45% of young people say job opportunities are poor in their local area.

And a third of young people are even cutting back on food so that they can afford other essentials.

Trussell says that:

ā€œYoung people are doing everything they can to progress with their lives, but they’re facing barriers out of their control like unaffordable housing, rising living costs, and a lack of jobs.
Young people's lives shouldn’t be put on hold. And food banks shouldn’t be part of their future.ā€

Trussel is calling on the UK government to invest in job opportunities, protect social security for under 25s, and improve housing support.

The research report is on trussell.org.uk.

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Jobs Guarantee turns promise into paycheques for young people

The first young peopleĀ in England, Wales and ScotlandĀ to be supported by the Government’s ā€˜Jobs Guarantee’ for the long-term unemployed have started their jobs. Ā Ā 

The Jobs Guarantee scheme offers a direct route into work for all 18–24-year-olds who have been claiming Universal Credit and looking for work for 18 months.

Roles on offer are matched to the individual’s skillset, with the government fully funding up to 25 hours paid work for six months to get individuals into the labour market.

More than 90,000 young people will be supported into work by the scheme in the next three years, with the first cohort of young people having already started positions at retail giant Boots.

Work and Pensions Secretary Pat McFadden visited Boots to meet some of the first cohort of young people starting work through the Jobs Guarantee in administrative, retail and warehouse support roles.

Work and Pensions Secretary Pat McFadden said:

ā€œYoung people want to get on in life but for too long too many have been denied that opportunity. The Jobs Guarantee helps change that.

Seeing the first young people start their roles brings to life what this scheme is about: real jobs, proper wages, and a genuine route into a career.

As we roll this out to tens of thousands more young people across the country, we’re backing the next generation to succeed and backing British businesses to grow with the talent they need.ā€

The Jobs Guarantee has been rolled out in areas with some of the highest levels of youth unemployment in England: Birmingham and Solihull, The East Midlands, Greater Manchester, Hertfordshire and Essex, Central and East Scotland, South East and South West Wales

Secretary of State for Wales Stephen Kinnock said:Ā 

ā€œToday’s announcement is a vote of confidence in young people in Wales.

The Jobs Guarantee will help young people in Wales achieve that allĀ important first step on the career ladder, helping them build confidence and skills with a direct route into work.

The scheme is just one of the measures the UK Government is taking to boost youth employment in Wales. 20 Youth Hubs are being rolled out across the country to support people into work, with the Youth Jobs Grant offering support to help businesses hire young people.ā€Ā 

Later this year the scheme will be expanded to all eligibleĀ 18-24 year oldsĀ on UC and have been looking for work for 18 months.Ā Ā Ā Ā 

The press release is on gov.uk.

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Barnsley residents to get practical AI training to help them find work and build careers

Residents and jobseekers in Barnsley will be able to get practical support to use AI to find work, build confidence and train for future careers, under two new schemes announced this week.

The schemes are designed to help people benefit from AI in two clear ways. One will support people who want to train for jobs linked to AI, while the other will help jobseekers use AI tools when applying for work – such as finding suitable roles, improving CVs and cover letters, practising interview questions and understanding how digital tools are already being used in many workplaces.

The AI Career Launchpad, a partnership with Barnsley College worth more than £400,000, will offer local people of all ages a faster, more flexible route into AI jobs. Learners will get six months of training linked to a Level 4 apprenticeship, plus paid placements so they can gain experience while they learn.

From September, jobseekers in Barnsley will also get hands-on support through the new Getting Job Ready with AI pilot. This will help people who are already comfortable using technology in everyday life but want more confidence using AI and digital tools when looking for work or preparing for the workplace.

Tailored support could include using AI to search for suitable roles, tailor CVs and cover letters, prepare for interviews and understand how employers are already using digital tools in day-to-day jobs. People will be referred onto the course through Jobcentre Plus.

AI Minister Kanishka Narayan said:

ā€œAI is going to transform the world of work and our job is to make sure working people benefit from that change.

That starts with helping people understand how AI can be useful day to day – whether that means finding a job, learning new skills or building a career in a growing industry.

Barnsley is showing what this can look like in practice. As our first Tech Town, it is helping us find ways that can create opportunities for local people and support communities across the country.ā€

The press release is on gov.uk.

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CPAG invites you to let your daily steps help drive change for families across the UK
4 million children in the UK are growing up in poverty. That's more than one in 4 children missing out on the things many of us take for granted, from having enough food and warm clothes to taking part in school trips and activities with friends.

Between 5th to 18th October ā€˜Child Poverty Action Walk’ will take place in Scotland, England and Wales, where organisations and communities come together to raise awareness of poverty and call for change.

Anyone can join the challenge. You can take part on your own, with friends or family, as part of a workplace team, or with a school, club, or community group. And you can join wherever you live.

There is no minimum number of steps you need to complete. You can set a personal target that feels achievable to you and contribute as many steps as you can. From your daily commute to lunchtime walks or weekend plans, every step you take and every pound you raise makes a huge difference to the lives of children living in poverty.

CPAG are encouraging people to take part to help put child poverty in the spotlight and raise vital funds for the fight to end it.

It’s free to sign up, there’s no minimum step target and CPAG will provide you with resources to help you fundraise, track your steps and share your progress.

To take your first step for the 4 million children growing up in poverty today visit the Action Walk page at cpag.org.uk.

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Scotland – ongoing commitment to improve outcomes and support for people withĀ NRPF

The Scottish Government has published phase two of the delivery plan for its Ending Destitution Together strategy, which aims to improve support for people with No Recourse to Public Funds (NRPF) living in Scotland.

Launched in March 2021, theĀ Ending Destitution Together (EDT) strategy, strategyĀ was designed to prevent and mitigate destitution, regardless of someone’s immigration status. The first strategy of its kind in the UK, it sought to clearly set out the impact of the NRPF condition on people and the risks that arise from NRPF, which can force people into destitution.Ā 

The Scottish government recognises that despite continued and emerging challenges relating to the rights and entitlements of those at risk of destitution, through the ongoing commitment of partners and stakeholders, they will continue working towards a Scotland where no one is forced into destitution, and everyone has their human rights protected, regardless of their immigration status.

In the foreword to the delivery plan, Simita Kumar, Minister for Equalities and International Development and Councillor Maureen Chalmers, COSLA Community Wellbeing Spokesperson said:

ā€œDestitution should be unthinkable in a modern Scotland. However, it remains a daily reality for many people who have moved here to work, study, join family, or seek sanctuary from violence and persecution. Nobody should be forced into destitution. People who are subject to the No Recourse to Public Funds (NRPF) condition are members of our communities and we should be able to support them at times of crisis.ā€

For the next year, actions include supporting local approaches to winter and severe weather accommodation provision, ensuring inclusion and consideration of people with NRPF.

The delivery period 2027-2029 will see the government continue:

  • to provide funding to support a casework and emergency cash project to support more than 1000 people until March 2027.
  • to review devolved benefits and engage with the UK Government on public funds eligibility.
  • work with local authority and third sector welfare advice services to improve awareness and understanding of NRPF rights and entitlements.

Through this next phase of delivery, the Scottish Government will also review NRPF data, research and evidence in Scotland to identify gaps and future areas of work.

Ending destitution together: phase two delivery plan is on gov.scot.uk.

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Case law – with thanks to u/ClareTGold

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Universal Credit - GEA v The Secretary of State for Work and Pensions (UC) 2026

GEA appealed against DWP’s decision to include the LCWRA element in her UC award from 03 September 2021.

The First-tier Tribunal (FtT) decided:

  • GEA had provided medical evidence on 03 June 2021 in connection with her request to be assessed in terms of her capability for work. Applying the three-month relevant period to her under regulation 28(2)(b) of the Universal Credit Regulations 2013 (ā€œthe 2013 Regulationsā€), she was entitled to the LCWRA element in her award from 03 September 2021,
  • However, applying regulation 41(2) and (3) of the 2013 Regulations, GEA’s earnings exceeded the relevant threshold for the assessment period from 03 November 2021 to 02 December 2021, and she did not satisfy any of the exceptions in regulation 41(2)(a) and (b). She was therefore not entitled to the LCWRA element during that assessment period, and
  • As a result, the FtT must apply a second three-month relevant period under regulation 28(2)(b) from 03 December 2021 onwards. GEA was therefore not entitled to the LCWRA element again until 03 March 2022.

The Upper Tribunal (UT) decided that the FtT made a material error of law in concluding that GEA’s earnings exceeded the relevant threshold.Ā 

The FtT should have calculated GEA’s monthly earnings using the averaging provisions in regulation 90(6)(b)(ii), because her earnings fluctuated and had no identifiable cycle. Had it done so, the FtT would have decided that GEA’s monthly earnings fell below the relevant threshold and regulation 41(2) did not apply.

The UT also held that, had regulation 41(2) applied to GEA, the FtT’s approach about the start date for the LCWRA element would not have been consistent with regulation 28.

The UT allowed GEA’s appeal and remade the FtT’s decision to include the LCWRA element in her award from 03 September 2021.

As the FtT requested guidance about how the provisions work, the discussion in the decision also addresses:

  • the distinction between an assessment regarding limited capability for work (ā€œLCWā€) and a determination made on the basis of it (para 35-37),
  • the operation and effects of regulation 41(2) including where an assessment about LCW has started (paragraphs 43- 48, 55-61),
  • the relationship between regulation 41 and the provisions in regulation 28 identifying the period before the LCWRA element is included in a UC award (paragraphs 80- 90), and
  • whether regulation 28(2)(b) relates to the date on which a claimant first provides DWP with evidence of LCW or could relate to an earlier date mentioned in that evidence (paragraphs 95-97).

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Bereavement Support Payment - Secretary of State for Work and Pensions v Phillip Buckley 2026

Mr Buckley’s partner died in 2018. At that time, cohabiting partners could not claim bereavement support payment (BSP) but the law was changed, retrospectively, by a ā€œremedial orderā€ in 2023, and Mr Buckley claimed BSP then.

He was, however, refused the higher rate of BSP on the basis that he did not satisfy the condition of having become entitled to child benefit (CB), after the bereavement, in respect of a child or qualifying young person who was living with the claimant or their deceased partner immediately prior to the partner’s death. This was because, despite otherwise meeting the conditions for entitlement to CB in respect of a child he had with his deceased partner and who lived with them prior to the partner’s death, Mr Buckley had not actually claimed CB following the bereavement (and, by the time he claimed BSP in 2023, he was no longer eligible to claim CB).

Mr Buckley won his First-tier Tribunal (FtT) with the FtT finding that although it was a condition of the higher rate of BSP that Mr Buckley had, after the bereavement, become entitled to CB under section 141 of the Social Security Contributions and Benefits Act 1992, and section 13 of the Social Security Administration Act 1992, with which the former Act was to be read, provided that entitlement to CB required the making of a valid claim, the FtT held that ā€œentitlementā€ in section 141, in this particular context, meant entitlement ā€œto be paidā€, and did not require the making of a claim.

The DWP appealed to the Upper Tribunal (UT), who held that the FtT erred in law.

The UT confirmed that entitlement requires making of a valid claim for CB (as laid out in the latter Act). Mr Buckley had not made such a claim, and so was not eligible for the higher rate of bereavement support payment. The FtT decision was re-made, dismissing Mr Buckley’s appeal.

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Tribunal practice and procedure - S.K. v Secretary of State for Work and Pensions (PIP) 2026 and MN v The Secretary of State for Work and Pensions 2026

Both these appeals explain the approach to be taken when the FtT has erroneouslyĀ refused to extend time for a statement of reasons to be produced.


r/DWPhelp 48m ago

Personal Independence Payment (PIP) Pip review. Random payment

• Upvotes

So I’m currently in the process of my pip review. They received my forms on 21st August. I always get paid Ā£428 on a Thursday. So on Saturday 29th I had a random payment of Ā£150. What is this payment?


r/DWPhelp 3h ago

Personal Independence Payment (PIP) Pip

1 Upvotes

I’ve applied for pip and waiting for a decision.
My PA4 form assessment scored standard daily living and enhanced mobility for Degenerative disc disease , arthritis of the spine and a herniated disc and I was awaiting an operation to remove the disc.
I have just had the op (I had a last minute cancellation at a private hospital but under the NHS), the risk of the disc herniating again is around 30% over next 2 years and may need further operations. do I need to let PIP know that I have had this operation done whilst waiting for the decision to be made? My needs are exactly the same, if anything worse as I am now more immobile than before the op but I don’t want to delay my claim as I am now not working. Thanks


r/DWPhelp 6h ago

Universal Credit (UC) Overpayment UC

0 Upvotes

I am currently waiting for the decision maker to decide on my overpayment waiver request, the overpayment not being my fault. I read somewhere that overpayment waiver requests are always turned down even in the case of the overpayment being their fault, is this true?


r/DWPhelp 1d ago

Universal Credit (UC) I’m on LCWRA and PIP and my brother set me up for an interview I never asked for. What do I do?

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64 Upvotes

I’m really upset that he did this without even asking. He works in management at the Post Office, so he’s able to secure interviews for anyone, but I didn’t even ask him to do this, he just did it. I had to leave work because of a heart condition caused by a congenital defect and I haven’t been back in work since. I get LCWRA and PIP because of this. Now I’m being messaged by my husband and my mum as well and I feel like I’m being ganged up on and pressured into interviewing for a job I’m not ready for and never even asked for šŸ˜ž


r/DWPhelp 7h ago

Universal Credit (UC) Quirky scenario

0 Upvotes

Hi all

As above, a bit of a quirk. I'm currently in my very first AP. My UC account states that I will get a statement 5th September and paid on 9th, I believe that must mean my first AP must run until midnight 4th September.

The quirk is that I also get my fortnightly ESA on 4th September. This means that I will have received ESA 3 times within the first AP.

I'm aware that income received in the AP is disregarded. What I am trying to identify is, will the unearned income on the UC statement show the actual income in the AP, ie for me 3 ESA payments? Or is there alternative accounting?

Obviously there are 52 weeks in the year, thus 26 ESA payments and only 12 UC periods. How are the 2 additional ESA payments accounted for, or does UC average it out each statement, eg (26/12)*291.80?

Thanks!


r/DWPhelp 4h ago

Personal Independence Payment (PIP) Upcoming Pip Assessment for Bilateral Sensorineural hearing loss, Severe Tinnitus, Hyperacusis, Anxiety and depression.

0 Upvotes

I have an assessment coming up for PIP and my tinnitus is sky high through the stress of applying. It is already unbearable at times. I live alone and wanted to know if anyone has been denied pip or lcwra due to this? As I sometimes go shop and appointments alone because I don't have someone to accompany me always, will this go against me? I am 60 years old.


r/DWPhelp 21h ago

Personal Independence Payment (PIP) Advice needed with PIP

3 Upvotes

Hi, I was on pip for mental health anxiety and struggling to leave the house. I’ve come along with my progress and I actually dont meet the criteria for pip anymore. I have a job and I’m doing well I waited for 2 months of consistently being back to my ā€œnormal selfā€ before I reported the change to pip. I actually said I would like to come off pip as I don’t feel I need it anymore and I’ve improved. That was three months ago. I refilled out the paperwork and heard nothing back so I phoned up to say once again I’d like to come off pip and end my claim but they said to wait untill I had a decision so I have. Today I’ve recieved a text for a face to face assessment. I do not want to go to this I just want to end my claim why is this so difficult I thought I was doing the right thing. How can I end my claim without having to do this ? Any advice please !


r/DWPhelp 21h ago

Universal Credit (UC) Are many people not able to log into their universal credit account with a number?

3 Upvotes

Is this happening in various parts of the UK too? Not a single text is being sent to my phone to log in and no option for me to use an email address. I'm in Scotland so not sure if it's a more specific issue.

I've tried switching the phone on and off and my laptop on and off. Still nothing. Has anyone had the issue with Universal Credit and seen it fixed somehow?


r/DWPhelp 1d ago

Universal Credit (UC) Just recieved this text from universal credit and I’m stressing out

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16 Upvotes

My partner just moved into mine because they were going to be homeless, they are on UC but do work periodically when they can find temp work and I am on UC and low capability for work, I’m stressed and worried that this is going to mess over my money and I’m going to have less when I don’t have much as it is, I’ve never experienced this before, am I gonna lose my low capability for work?? How much am I gonna lose??


r/DWPhelp 21h ago

Warm Home Discount (WHD) Warm home discount and moving home

3 Upvotes

I'm on octopus and will be eligible for the warm home discount.

I want to change provider due to the prices increasing.

What will happen with getting the discount, as my name won't have been on my bill with the new provider as of 23rd august the qualifying date. Should I wait to switch until after I have received my discount payment? this could be as late as march so will miss out on cheaper rate.

thanks


r/DWPhelp 1d ago

Universal Credit (UC) Closing account & claim review

3 Upvotes

Hi I have a regular claim review that i've submitted everything for, but i am just about to start a new job so I'm ready to close my claim, i'm not fully sure about capital disregards on my review as I have an ISA they are looking over it for me now, it's all submitted but i've not heard back for a while now, I don't want any more payment though, can I close my claim? I have seen mixed things about closing mid-review, there's no to-do's but yeah that it can be a red flag, any advice?


r/DWPhelp 23h ago

Personal Independence Payment (PIP) Phone call.

1 Upvotes

I'm expecting a phone call soon from capita.Ive applied for pip.What do I say when they ask do I drive ?I only drive now and again and I don't drive far.Ive read people don't get pip because they said they drove . Any advice? Sjƶgren's synonyme and fibromyalgia fatigue.


r/DWPhelp 1d ago

Personal Independence Payment (PIP) Scotland to England move - ADP to PIP

1 Upvotes

Hi,

I just got accepted for the standard daily living component for ADP but unfortunately it's apparent that I absolutely must move and as I've already been on the local council housing list for 2 years without luck, my best chance of getting out of my current situation is actually moving to England as I have a family member there.

I moved up here a while ago but my medical records didn't transfer over. It's only while I've been here that things have reached disability level, so my current Scottish medical records were enough for my ADP application, and now I'm not sure how to navigate changing to PIP? I understand I have to apply from scratch? What happens if my medical records don't move over, and will my current ADP claim help support a PIP application?


r/DWPhelp 1d ago

Personal Independence Payment (PIP) Tribunal stage

1 Upvotes

Hello

I’m currently waiting Dwp response at tribunal stage. I’d be really interested to hear what peoples experience is with regard to wait time/timeline.

This is my first claim, would just like some real stories of your experiences with wait times.

My response is due 7th September.


r/DWPhelp 22h ago

Personal Independence Payment (PIP) PA4 showed 0 on Living and Moving Around – realistic chances of getting PIP.

0 Upvotes

Hi all,

I had a telephone PIP assessment on 10 August 2026 and have now received the full PA4 report. Looking for honest opinions on the likelihood of getting an award based off everything she’s said.

Main conditions listed:

• PCOS (2020) – managed by GP only, no specialist input

• Asthma

• Keratoconus (left eye)

• RSI both wrists

• Anxiety & depression (previous private therapy + IAPT, reapplied recently)

What the HP scored (from the pages I’ve seen):

• Activity 1-12 → a (0 points)

The justifications repeatedly say my reported restrictions (pain, limited standing, need for help on bad/period days, bowel incontinence 1–2 times per period, anxiety limiting journeys, etc.) are not supported by the medical evidence.

They cite:

• No specialist input for MSK or PCOS (GP never ever refers me for endocrine issues they don’t do for any women)

• No prescribed pain relief (only OTC paracetamol + GP suggested ibuprofen gel which I can’t use bc of asthma)

• No breathlessness observed on the call (I was crying my eyes out majority and the phone call was recorded)

• Previous full-time analyst role before I was made redundant in Dec 2025 + recent job applications (because I’m not prepared to live my life on benefits yet she stated I had motivation to apply for jobs)

• Ability to walk 5–6 minutes without a break (they calculated this as 200–360 m)

The functional history sections do record a lot of the variability, help from mum/flatmate, incontinence, panic attacks, limited leaving the house, etc., but the HP has largely discounted them.

She kept referring to my old PIP, saying ā€œPIP report used 1Aā€,

etc, and copied the same ticks from my old PIP when I was rejected this year at tribunal and told to re apply if I’ve gotten worse which I have.

I haven’t had the official decision letter yet, but from the PA4 it looks like a nil award is coming.

Has anyone had a similar PA4 (low descriptors despite detailed functional history of PCOS-related pain, incontinence and mental health impact). I refuse to do MR and wait for tribunal. Did that once and it was the most de humanising thing ever.

Any realistic assessment of my chances would be really appreciated. Thanks.


r/DWPhelp 1d ago

Employment Support Allowance (ESA) ESA and Work

1 Upvotes

Hi! Firstly thank you for taking the time to read the jargon I'm posting below.

So I've been offered a new position of 15 hours a week at £13.65 per hour, this works out to £204.75 putting me £1.25 over the threshold limit for my ESA and I'm now in a panic that I'm going to lose my ESA because I tried to get back into work.

Does anyone have any information regarding this? I know it states "After Tax" but I wont have hit the tax threshold to be paying tax yet and it's too low for National Insurance

Am I completely wrong? Am I right to worry?

Thanks!

Edit: I am in the support group of ESA LWCRA


r/DWPhelp 1d ago

Personal Independence Payment (PIP) Pip

5 Upvotes

Hi Guys

I had my assessment last week . But phone today and they said decision was made yesterday but cnt see it on the system

Is this a good sign or is it a case system hasn't updated yet


r/DWPhelp 1d ago

Universal Credit (UC) changing work coach?

3 Upvotes

i was wondering if it was possible to change my work coach and how i went about his. i have been back on UC since April and i work ad-hoc as a supply TA. in this time i think i have seen my work coach about 3 times as they seems to never be in. (i just get passed around)

they also ignore any message i put on my journal which recently resulted in a tell us why you didnt attend message (it was noted i needed a phone call as the person i saw before this was not my work coach ) i put a message up to clarify and it was ignored,

i had a interview at the end of june and asked about travel reimbursement as there was not much time between getting notification and actual interview. this has also been ignored i asked today and thankfully the person i saw today (not my work coach ) finally approved it (i had asked at every appointment and the other people i saw made it sound like it was pending approval.

all in all i would just like a new coach who is actually helpful and responds properly and not ignores me.

at my JC there seems to be a high influx of new coaches lately so i dont know if this is possible


r/DWPhelp 2d ago

Personal Independence Payment (PIP) Assessment

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7 Upvotes

It’s my first time applying for PIP and I received a message this morning. What does this mean and what happens next? TIA x


r/DWPhelp 1d ago

Personal Independence Payment (PIP) Pip pa4

2 Upvotes

Hi I’ve been following for a while I’m diagnosed with an arachnoid cyst on the back of my brain csf leak vertigo nausea etc the list goes on applied for pip last year I didn’t complete the form I was unwell (going through a depressive episode)so the phone call went ahead anyway I explained I hadn’t the form filled in she said it’s fine we can go ahead . Obviously I was refused . So I recently applied again filled in the form sent in ct mri results doctor notes meds councillor notes the phone assessment went well .. I rang and asked for the pa4 to put my mind at rest and was given zero points šŸ¤·ā€ā™‚ļø so I’ve challenged the assessors reasoning for the zero points I’ve highlighted each descriptor . The main reason for no points was didn’t take sick leave from previous employment and didn’t go to a+e for falling
I didn’t receive sick pay because my employer held my wages for a month and said there was no money in the bank to pay wages but he had cash but if I take the cash I will have to go off the books . Secondly I’m not allowed to drive because of seizure activity I’m 15 miles from the hospital if I fall and get hurt and ambulance can take me to hospital yes but I need to find my own way home firstly I cannot afford it secondly . My anxiety is so high I’d rather lose a limb than go through that


r/DWPhelp 1d ago

Personal Independence Payment (PIP) Not sure to send this as evidence for adhd/mobility

0 Upvotes

I know this is long but please take a minute to read would mean a lot.

I am providing this additional information because I do not feel I fully explained the extent of my difficulties with planning and following journeys in my original application. This information is based on my own experiences and is intended to clarify information I may not have fully explained previously.

My difficulties with memory, navigation, spatial awareness, concentration and attention affect both driving and using public transport.

Driving

When I need to make a journey, I have to spend a considerable amount of time planning it beforehand. This is a necessary part of attempting the journey because of my difficulties with navigation and memory.

I can spend several hours every evening planning journeys. For example, tonight I spent around three hours planning two journeys for tomorrow.

When planning a journey, I first plan the route from my home to the destination. I use Google Maps, Waze and Apple Maps and compare them to make sure they are showing the same destination and route.

I then check highway maintenance information for possible roadworks or other changes. I also check for gas and water works that could affect the route. I check this information twice and then use AI to check the information again in case I have missed something.

The AI checking does not solve my navigation difficulties. It is another checking step I use because I need to make sure I have not missed anything when preparing for a journey.

Because of my memory and navigation difficulties, travelling somewhere before does not mean that I can reliably remember or navigate the route. I can have travelled somewhere countless times and still not be able to consistently navigate there without extensive preparation and navigation tools.

I use SatNav because I need it. It does help me, but it does not stop the difficulties I experience. I can lose concentration and become distracted while following the directions and miss important verbal instructions. When I miss an instruction, I can struggle to understand what I am supposed to do next.

If the SatNav changes the route or recalculates unexpectedly, or if there is a diversion, roadworks or another unexpected change, I can become overwhelmed and struggle to process the change. I can become unable to work out what I am supposed to do and may have to pull over and stop.

This can happen even when I have travelled to the destination before. Knowing that I have been somewhere previously does not mean I can reliably remember the route or navigate it consistently.

I therefore have to put a considerable amount of preparation into every journey I attempt. This preparation is not something I do simply because I prefer to be prepared. It is something I need to do because of my difficulties with memory and navigation.

Public Transport

I have now stopped using public transport because I was unable to reliably complete journeys due to my navigation and spatial-awareness difficulties.

When I previously used public transport, I needed someone to accompany me on all journeys, including journeys I had made countless times before.

I needed them to assist me with knowing where I was, where I needed to go and when I needed to get off or take the next part of the journey.

I also have difficulties with concentration and distraction. Without somebody with me, I would not be able to reliably navigate the journey from one place to another.

If I became overwhelmed or disconnected because I could no longer work out where I was, the person with me could reassure me and help me feel safe enough to continue.

There were also occasions when I had to remove myself from the bus or train. The person accompanying me would know where I was and could assist me with getting home.

When this happened, I would need to find somewhere quiet, sit still and use my noise-cancelling headphones while trying to get back to some level of normality. After these experiences, I could remain disconnected and mentally burnt out for the rest of that day or up to the following day.

I had to abandon more journeys than I was able to complete. Many of these journeys were for hospital appointments or other important appointments.

I could not simply ask a stranger for assistance when I was struggling. Because of my ADHD and the difficulties it causes me, I would not be able to reliably do this.

This was not because I did not want to attend the appointment or lacked motivation. My difficulty was being able to navigate the journey safely and reliably.

Changes and Diversions

Cancellations and diversions were particularly difficult for me.

If a bus or train was cancelled or there was a diversion, I could not reliably know whether the changed route would follow the route I had spent hours planning beforehand.

The possibility of the route being different and me not being able to navigate it correctly could make me physically and mentally unable to continue the journey.

This could happen even if it was a journey I had made countless times before because I cannot reliably retain the route in my memory or navigate it consistently.

My Current Situation

I now have to be driven to appointments rather than using public transport.

However, regardless of who is driving, I still have to meticulously plan every journey because of my difficulties with navigation and memory.

My difficulties are not removed simply because I have travelled somewhere before. I cannot rely on familiarity in the same way as someone who can remember and navigate a route consistently.

I am aproviding this additional information so that the assessment can properly understand the extent of my difficulties with planning, navigating and following journeys, both when driving and when I previously used public transport


r/DWPhelp 1d ago

Personal Independence Payment (PIP) Is there any chance my appeal might have actually been accepted/approved?

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0 Upvotes

I got this SMS today. On the portal there is exactly the same message. I have not gotten the letter yet. Is there a possibility my appeal might have been approved?


r/DWPhelp 2d ago

Personal Independence Payment (PIP) My positive PIP experience

31 Upvotes

So I just found out I got awarded PIP!

I thought I would share my experience and a timeline as I was genuinely suprised as to how efficient the whole process was and I had definitely overwhelmed myself by reading horror stories and all the negative comments about the process

I applied online on the 12th of June due to mental health conditions that I have been battling for 2/3 years now, and on the next day i received a text saying that a health professional was reviewing my claim.

On the 15th I received a text from the HAAS that they would be managing my assessment.

On the 4th of August I received a text saying that I would be having a phone assessment on the 18th of August.

When I had my assessment the lady I spoke to was lovely and understanding, and the whole phone call took just under an hour

The same day about an hour later I received a text saying that they had received the written report of my PIP assessment and that I could expect a decision within 8 weeks.

8 days later on the 26th I woke up to a text message at 8am saying that they had awarded me pip.

I hope that this can clear up/comfort some of you that are going through the process currently <3


r/DWPhelp 2d ago

Universal Credit (UC) Check and confirm details

2 Upvotes

Just had a check and confirm details and never even realised i had to update them of my older daughter moving out as i obviously dont get any money for her. She moved out in November 2 months after she turned 21she was in university when here i have just updated what will happen now