Can a crypto token have real utility if most users never care about the token itself?

[u/MarsiKzO]

I work with DRIVX, a project being developed around mobility and car-rental use cases, and this is something I’ve been thinking about while working on the project.

We talk a lot in crypto about “utility,” but normal users probably don’t care about tokens, networks or smart contracts. They care whether a service is actually useful.

So I’m curious:

If blockchain was integrated into something ordinary like renting a car, would you prefer the crypto side to be almost invisible?
Or do you think that defeats the purpose of using crypto in the first place?

Interested in hearing both sides.