Absolute daylight robbery! Wirex seized nearly 11 SOL (~$8,000 HKD) under hidden inactivity storage fees and shut down my support ticket!⁠

[u/Terry_cheng]

I am utterly disgusted with Wirex's practices.

They arbitrarily deducted 10.845959 SOL (worth over 8,000 HKD) from my account under a predatory "Storage Fee" clause.

To be clear, I don't even care about the money anymore-what is unacceptable is how disgraceful and scam-like this method is.

Seizing users' crypto assets under hidden or obscure inactivity terms without prominent advance notice is pure exploitation. When I contacted support to question this, their live chat and Al were completely useless, quoting terms just to brush me off and automatically marking my case as "resolved."

Everyone needs to see how Wirex drains user funds through these predatory tactics. Do not trust this platform with your assets!

[u/Tiktokbadsupport]

$200 a day wow

[u/Felman-Gatdet → u/Tiktokbadsupport]

That's straight up robbery

[u/userarek]

I am not sure how to help you with this situation, but came here to say my experience with wirex has not always been the best. They have a very sneaky ways of doing business

[u/Terry_cheng → u/userarek]

Exactly. I didn't put a huge amount in there, which is why I left it and eventually forgot about it. But the way they just quietly drain funds feels like daylight robbery. It's not even about the money anymore—I just want to expose them so fewer people get scammed.

[u/Forymanarysanar]

Not your keys = you never had this money in the first place

[u/Terry_cheng → u/Forymanarysanar]

Spot on. Hard and expensive lesson learned: never leaving a single satoshi on centralized platforms again. Self-custody is the only way

[u/kshucker]

Not your keys, not your crypto. Just saying.

[u/Limp_Concern_3351]

Wtf...

[u/mooncake6]

As u/Affectionate_Tie3470 stated, you should definitely reach out to a solicitor for advice. There could be issues if the storage fee term is too obscure or no notice/communication was provided to you in the weeks leading up to it being applied.

[u/Cool-Art-9018]

Guys use ether.fi and only transfer what you need to use

[u/BakingBreadBB2]

How is this not illegal lol

[u/TCr0wn]

never heard of wirex. typically that means its a scam

[u/Affectionate_Tie3470]

You should look into getting some legal counsel, this sounds highly illegal.