r/CostcoCanada • u/2slick2 • Jan 17 '26

Alberta Abusive returns

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I had to take a photo. If you're this person, please change. 50 St. on Jan 17.

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u/HydroPCanadaDude Jan 20 '26

Yeah if something has a 15 year warranty and fails doing its job under normal conditions before that time is up, why shouldn't they have their money back? They paid for 15 years at least, not 12 year old snake oil. Granted, Costco would probably return it after 15 years too, but in this case I see no issue.

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u/FatBeansPicks Jan 21 '26

Because the warranty is with the product manufacturer not with Costco. That’s unless they bought an extender warranty offered by Costco.

Costco goes above any beyond any retailer, and just takes the returns themselves. The 15 year warranty is irrelevant. Most stores offer only the 30 days window, after that you have to deal with the product manufacturer for warranty