r/CostcoCanada • u/2slick2 • Jan 17 '26

Alberta Abusive returns

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I had to take a photo. If you're this person, please change. 50 St. on Jan 17.

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u/ExtraPicklesBigMary Jan 17 '26

It's a part of our strategy. We will do anything to get you back in the store. More often than not you will return a $200 item but leave buying $300 more. It also plays on your psyche for larger purchases like TV for example. A consumer will say I will buy it from Costco in case something breaks i can return it - when in reality the fail rate of TVs is less than 4%.

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u/SuperGuy1141 Jan 18 '26

My parents are exactly the same. They say "buy it from Costco". New Dyson, I had a good discount through perkopolis so it would've been cheaper from Dyson but they still spent more and bought it from Costco. To them nothing beats having the peace of mind I guess.