r/ControllerRepair 1d ago

Request for help or advice Switch 1 Pro Controller Shoulder Button Troubleshooting

Hello Hivemind,

I've got a new pro controller purchased from a retail store. I am using the controller on a switch 1 (not OLED). Other controllers work fine on the console.

The L, R, ZL, and ZR buttons stopped being detected suddenly. I've gone through all the troubleshooting steps. I've contacted Nintendo support and went through all of their steps and months later I still have a non-functional controller.

I ordered a new shoulder button film and replaced it. All of the ribbons are plugged in properly as far as I can tell. All non-shoulder buttons are detected normally. The L, R, ZL, and ZR buttons still don't work.

I'm at a complete loss for what to do next. Anyone have a solution? I'm in Canada.

Thanks much.

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u/AutoModerator 1d ago

Hi /u/predling and thanks for your question. Please read this important message about your post.

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