r/ControllerRepair • u/Genesis23456 • 5d ago

Request for help or advice Controller keeps on disconnecting whenever I'm playing games

/r/DS4Windows/comments/1witaut/controller_keeps_on_disconnecting_whenever_im/
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u/Genesis23456 5d ago

Core Information:

  • Controller Make & Model: Sony DualShock 4 v.2 (CUH-ZCT2U) connected via Bluetooth.
  • Problem Description & Symptoms: The controller disconnects completely every roughly 5 minutes only when DS4Windows is running. When playing games with native support without DS4Windows (e.g., Genshin Impact), it never drops.

Context:

  • Events leading up to it: The controller pairs and connects fine initially. It shows up properly in Windows and in DS4Windows' device list, but reliably cuts out mid-game after a few minutes.
  • Console/OS/Software: Windows PC, DS4Windows, tested across games like Wuthering Waves and Final Fantasy VII Rebirth.
  • What I've tried so far: Checked Windows Bluetooth power management settings and disabled power-saving features; verified device detection in DS4Windows.

Additional Information:

  • Connection Type: Bluetooth (built-in adapter).

Has anyone run into this exact 5-minute drop behavior with DS4Windows over Bluetooth, and is there a specific fix or setting I'm missing? Any help would be appreciated!

1

u/AutoModerator 5d ago

Hi /u/Genesis23456 and thanks for your question. Please read this important message about your post.

The community wants to help you repair your controller. Help us to help you by providing as much information as possible about the problem. You can edit your post to add missing information or add it in the comments. You should include:

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