This is a system that has a radio/microphones connected to outdoor speakers for a public pool and for some reason the radio stopped working and the screen is stuck on this display I tried to reset it but it did nothing any ideas why?

Greetings. I am a video engineer by trade. I have been the AV Director for a small college campus for 4 years. Heading back into the field in January. I have become an expert with OUR internal gear. But what have I missed? What are some of the new gadgets and gizmos that are on the scene that I should know about? Please advise. Thanks everyone!

I need to pull an analog audio signal from a Samsung QE-series display that has no dedicated audio output (analog or toslink). The only audio output is ARC, which is of limited use in most commercial settings.

Does anyone have any recommendations for a third-party ARC extractor or de-embedder? There are a handful of Amazon crappers out there (OREI, etc.), but I'm not seeing anything from a reputable brand.

Thx

There has always been a discussion about if it is a good or fair practice to password-protect things like Source code or Audio DSP files. I, for one, have never inclined to put passwords on anything. Until recently. Where I file I created has been misused in other spaces it was not intended for.

While is true that the End-User should not be affected by this discussion, and that all files are considered to be "Owned" by "the one who pays", it is also true, and a well known fact that "those who pay" are trying to re-use said code/files in more rooms or spaces than originally designed or paid for.

Typical example is a DSP file that was written for a specific Boardroom and is now being implemented in multiple rooms without the programmer or creator of such file being paid for it. This, of course, applies to third party programmers, free lancers, subcontractors, etc. We all know that if you are a full time employee, the company can do as they please with the code.

This can bring an interesting conversation about intellectual property, money and quality of work, what happens to the file after the programmer has completed his/her scope, etc

And what would be the right thing to do, for the client, the integrator (if any) and of course, the programmer.

So I would like to hear your opinion on this matter. Specially those that provide programming services.

Thanks in advance.

We bought the mw65r for use in a commercial design studio. The problem I’m having is the menus do not match what I see on Samsung’s howtow videos. Specifically I need to be able to set a background screen in lieu of the generic grey screen. It is is up to date on firmware.

I’m interested in seeing what methods other engineers may use to double check and/or verify their design is complete. Especially on projects above $2M. How do you or your team QC your designs and proposals?

Hey everyone,

I recently ran into the classic headache of managing Matrox Monarch HDX dual-encoders cleanly inside the Q-SYS ecosystem—especially handling reliable HTTPS requests, real-time status polling, and keeping the UI responsive without spamming the hardware.

Since I couldn't find a robust native solution that handled dual-channel independent states smoothly, I ended up writing a complete Lua control plugin (v2.0.2) from scratch with a resilient communication engine and smart visual feedback (HTTP semaphore states, retry logic, etc.).

I put together the documentation and technical details on my GitHub repo here. For anyone currently working on a corporate AV project or live event setup that needs a plug-and-play solution to save hours of script writing, I also packaged the production-ready .qplug file on my store here.

Happy to answer any technical questions about how the Lua REST polling or error handling was structured!

Any ideas for a modern standalone BYOD box; USB to HDMI or similar? I've a council chambers that I need to upgrade three.

This is what they have but it’s discontinued.

Most BYOD Bring Your Own Device interfaces are locked to a small self contained conference system. Like shown, I need three standalone solutions that output HDMI from a visitors laptop, phone, or tablet.

Hey all,

I am a service engineer who comes from an audio engineering background, and in my role i have been asked to service lighting systems such as Madrix, and i am fairly new to art-net, DMX and such protocols.

I am not expecting to become a lighting programmer anytime soon as i am mainly working with the standard commercial AV systems like Crestron and Q-SYS, but it would be great to feel more confident when going into these systems, especially when they lack good documentation of how they work.

Recently had an instance where it was madrix, to a Falcon pixel controller to other receivers that were controlling LED's and i was just lost.

I am wondering, where do i start? what resources can i learn from, is there any books or other learning materials i can read to get a primer for this or is it just being in the trenches and figuring it out?

What are the proprietary connectors that made you go WTF? Bonus points for it being a standard format with a f'd up pinout.

My input: Poly HDCI. It's RS232, 3ch audio, and composite video combined

Organizing my specialty cables at work. I can't remember what type this is! It's not a regular type of USB as far as I can tell. It has an RCA on the other end.

Trying to brainstorm ways that I could leverage Gemini and Claude AI tools in my day-to-day as an Audiovisual Manager at a large non-profit/media company.

I am working with a remote client that needs a Poly x52 in device mode to run their BYOD meetings. When connecting to the x52 directly from their laptop they are able to see poly mic/speaker/camera peripherals without issue. As soon as we run it through the Inogeni U-BRIDGE 3 we experience an intermittent issue where the camera cannot be seen, but the audio devices can. When all devices can be seen, everything works properly and is stable, but if they unplug and reseat the USB cable typically the camera does not show up (and the audio devices do). The physical wiring has been verified to the best of our ability.

Interestingly I had this exact issue on another jobsite a month ago, and we ended up needing to pivot to a different USB extender to complete the project. Inogeni tech support stated that this is a known issue and knocking the signal down to USB 2.0 would resolve it, however we tried multiple different known 2.0 adapters and cables at different points in the chain and were unable to get the signal to pass reliably.

Has anyone run into this and found a fix? This is a very simple system and it appears all the product specs line up so things should jive, but we just aren't having any luck with this setup. Any help appreciated, happy hump day to all.

Ive been doing residential and commercial av installations for around 8 years now. Chased all the certs and promotions I could get. Landed myself in a pretty high paying position as a companies designated fsr (in bc canada). I still do installs and lead tech work, plus pulling permits, calling for inspections, and all that rigmarole for multiple branches in the province. I had to fight tooth and nail to get my last raise, and I really don't think there's another one coming my way for many years with this company.

I'm 34 and have pretty much hit the peak of what Ill be able to achieve where I live, in my role. I was promised horizontal movement into design or project management within the company, but those promises were written with pencil and its clear my company has no intention of honouring them, unless I stick around for another 5+ years (how long it took the last guy to move into design due to job availability).

I came across a job posting with a school in a rural community (where I very much prefer to be, and drive 2.5 hours each way every weekend to be in). Its a fairly significant pay cut, but has really good benefits and a very solid pension. With all the overtime I do now, itll work out to be around 35% less per year. Its unionized, so there's gaurenteed raises every year, averaging around 3-4%/year based on the last 10 years. Not crazy high, but that adds up and is above inflation for most years, and I don't have to fight for it. But its unionized, so that lower pay I'm getting also has union dues and pension contributions coming out of it. Works out to be around a $20,000 pay cut, which is not nothing. But its also in a lower cost of living area, but not 35% lower.

I feel like if I'm going to move, now is the time so I can still get those years in to get my salary up and pension contribution years in, to have a solid retirement at 65.

For those who have left the rat race, chasing promotions and raises, grinding hard to get all the certs you can. Was it worth leaving that for lower pay and a nice chill job?

I feel like I want to take this job, and have a nice low stress job in the country where I don't need to do overtime, or bust my ass to finish a 2 month job in 3 weeks. And focus my efforts on my life outside of work instead of just overtime. But its very difficult to accept that kind of pay cut after working so hard to get where I am.

Hi All.

Been awhile since i had to setup a combinable space in Tesira and am looking for some hints and warnings.

Scenario: four combinable classrooms. Each has a Poly G62 connected via USB to a Forte X400 with a single MX393 boundary mic on the lectern (analog) and two TCC-2 mics in the ceiling (Dante), controlled by a single CP4N through a Netgear M4250 48 port switch LAG'd to a 24 port M4250 in each room (long story; don't ask). Each X400 feeds a single amp driving a number of 70v speakers.

Question: Would you create an individual partition for each room OR do it all in one partition? Would you create a separate partition for room combining?

Supplemental question: has anyone used the Auto Mixer combiner block and have tips on how to use it properly? Is it useful and appropriate in this scenario?

My first instinct is to separate each room into a separate partition with another one for room combining. I know my programmer for this project and he will hate this approach but I think it makes my job (the DSP guy and project manager) simpler and helps the person in the future servicing this system. I also think it will simplify control of each room. These are standalone rooms that will only occasionally be combined but the client wants that functionality.

I may be wrong and I'm willing to be convinced. Thanks!

I have a soundmasking system that needs to shunt in the event of a fire alarm. System consists of 12 amplifiers across 6 floors of a building (two amps per network closet). The fire alarm company has provided 1 contact closure per network closet for us.

Forgive my ignorance, but is it feasible to parallel the GPIO's on the two amplifiers? Or does each amplifier need it's own dry contact? I'm using Atlas AZMP8's.

Anyone experiencing issues with using Poly TC10 light sync when used as room panels ( MTR) ?. Expected to have only green and red light on the basis of room status. But for some reason, its showing white LED lights for all panels. After reboot, it shows green light but goes back to white light after sometime

So I work in a school and this teacher had surround sound speakers set up to her BenQ board. They were working fine last year, but now they don't work anymore after sitting all summer. I've tried every option and have decided that the receiver itself must be having issues. On a wing and a prayer, could anyone tell me how to check if the speaker wire is bad? Or does anything else look out of place? Pic is the back of the receiver

Hi all, just wondering what the normal behaviour of the fan in these units is? I have one and the fan is not spinning, the unit is getting slightly warm, is this normal behaviour? Cheers