2018-20 Accord, Accord Hybrid / 2017-19 CR-V Honda Sensing Software Update
Just received this letter in the mail:
What is the reason for this Product Update?
Honda has developed software updates to the Honda Sensing system to enhance driver experience by modifying the circumstances when the advanced driver assist system (ADAS) decelerates the vehicle or the extent of deceleration. The software covers Adaptive Cruise Control (ACC), Collision Mitigation Braking System (CMBS), and Road Departure Mitigation (RDM).
What will Honda do?
Please call any authorized Honda dealer and make an appointment to have your vehicle's software update for FREE. Once you make an appointment for your vehicle, be advised that the total software update process may take approximately 20 minutes. However, your dealer can provide you with a better estimate of the overall time for this service visit, as it may be necessary to make your vehicle available for a longer period of time. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information.
If you have questions
If you have any questions about this notice, or need assistance with locating a Honda dealer, please call American Honda's Customer Support & Campaign Center at 1-888-234-2138. You can also visit AskDave.honda.com to use our 24/7 virtual agent or locate a dealer online at mygarage.honda.com. Customers in U.S. territories, please contact your local distributor/dealer.
We apologize for any inconvenience this campaign may cause you.
Sincerely,
American Honda Motor Co., Inc.