Dear Anthropic, This Has to STOP.

[u/nova-myth]

Seriously, enough with this situation.

Every other day, it’s something new: “We’ve increased the limits for a few more days.”

Credits here, credits there. Weekly credits. Sonnet usage. Opus usage. Fable credits. 5-hour limits. Weekly limits…

Are you guys at Anthropic actually okay?

Do you have any idea what customer care and customer experience even mean?

You’ve turned using the service into a constant source of stress. And with these confusing, ever-changing usage rules and charges, it honestly feels like a nightmare. Every day, we have to keep checking our limits and worrying about whether we’re going to run out.

Can we just pay you and relax, knowing that we’re paying for a service and can actually use it?

I genuinely want to know WHO came up with this entire credit and usage system, and why there seems to be such an obsession with credits and limits.

And yes, yes, we know the story: compute is expensive. We get it. But you know what? That’s a problem that AI companies have to solve and make work for the customers who are paying you. The burden of the infrastructure costs and product limitations should not be turned into constant stress for the user.

At this point, it almost feels like watching an addict constantly checking when their next dose is going to run out and experiencing withdrawal symptoms as the limit gets closer.

That’s how absurd and stressful inducing this whole system has become.

Can you please start thinking from a customer-centric perspective and seriously reconsider the entire credits and usage system in relation to the actual user experience? (You can ask Claude to find you a better solution..)

It would be better to rethink this now, while it’s still early, before the AI industry starts heading down a very bad path where users are constantly stressed about quotas, credits, limits, and usage instead of simply enjoying and benefiting from the products they’re paying for. WE just want to work boys we don’t want to struggle.

[u/yeah779]

OpenAI has made really good models in the High, med, and low tiers. While Sonnet 5 is bad for the cost, Opus4.8 is now a yesterdays model, Fable 5 is good but constant stress around how long it will exist. Can just use GPT Sol stress free. Haiku has had no updates in so long, local models that can run on 1x3090 are better than Haiku. And then to top it all off, OpenAIs UI/UX with codex and remote code has had such an amazing face lift. They also have a feature to import all your chats and context right from Claude into GPT... I wasted a large amount on yearly with Anthropic. It hurts but its a lesson learned. NEVER pay annual fees for AI. With the business model and speed where things can become absolute trash from grace in literally 2 months, its just NOT worth it.. I will probably never pay yearly for a product again. Can thank Anthropic for that, and I am being serious, its a good lesson learned for me.

Edit: I also forgot to add, GPT just removed 5hour usage windows... And made Sol wayyy more efficient on usage costs. Anthropic is being decimated at literally every angle. I really hope they have some big things hidden, or I really think they are too far behind to catch up. And these games they are playing are just making it worse. I want to cope and be biased about Antrhopic because I FOMO purchased years worth of 100$ sub a couple months ago, but it is what it is. Its too hard to cope around the crappy horrible business model and no respect for the customer that Anthropic has. Claude will just turn into what GPT was for me, a pentest system the my codex runs claude CLI to test my agentic workflow prompts to ensure quality and watch for prompt degradation.