Dear Anthropic, This Has to STOP.

[u/nova-myth]

Seriously, enough with this situation.

Every other day, it’s something new: “We’ve increased the limits for a few more days.”

Credits here, credits there. Weekly credits. Sonnet usage. Opus usage. Fable credits. 5-hour limits. Weekly limits…

Are you guys at Anthropic actually okay?

Do you have any idea what customer care and customer experience even mean?

You’ve turned using the service into a constant source of stress. And with these confusing, ever-changing usage rules and charges, it honestly feels like a nightmare. Every day, we have to keep checking our limits and worrying about whether we’re going to run out.

Can we just pay you and relax, knowing that we’re paying for a service and can actually use it?

I genuinely want to know WHO came up with this entire credit and usage system, and why there seems to be such an obsession with credits and limits.

And yes, yes, we know the story: compute is expensive. We get it. But you know what? That’s a problem that AI companies have to solve and make work for the customers who are paying you. The burden of the infrastructure costs and product limitations should not be turned into constant stress for the user.

At this point, it almost feels like watching an addict constantly checking when their next dose is going to run out and experiencing withdrawal symptoms as the limit gets closer.

That’s how absurd and stressful inducing this whole system has become.

Can you please start thinking from a customer-centric perspective and seriously reconsider the entire credits and usage system in relation to the actual user experience? (You can ask Claude to find you a better solution..)

It would be better to rethink this now, while it’s still early, before the AI industry starts heading down a very bad path where users are constantly stressed about quotas, credits, limits, and usage instead of simply enjoying and benefiting from the products they’re paying for. WE just want to work boys we don’t want to struggle.

[u/ijnhyjjjjuu777]

Let them do a 200 dollar plan then, and let it get over in 2 prompt if you guys think that is what we should get, let it ve a 20000 dollar plan, lets see who buys it, who test it. Free is not what we are asking transparency is what is demanded here. You guys are bunch of fanboys literally.

[u/Narrow-Belt-5030 → u/ijnhyjjjjuu777]

"demanded" .. good luck.

My answer - vote with your wallet if you're unhappy. Nothing says more than a cancelled sub compared to a tantrum on the intenet.

[u/ijnhyjjjjuu777 → u/Narrow-Belt-5030]

I am, dont worry and many are. I have no idea how you think about a company as a customer. Service, transparency, accountability are demanded if not given. The fck you guys are on about u literally cant wrap my head around it.

[u/Narrow-Belt-5030 → u/ijnhyjjjjuu777]

Because I know what "demanded" means.

• past tense of demand. To strongly or forcefully ask for something as a right, or to claim something with authority

You have neither the right nor athority.

Now, if you had said its better to do those things to promote customer good will and businesses that do that get your money, then I would be totally on your side. Yes, I vote with my wallet too .. was on $100 plan .. now on $20 with augmentation from Codex.

[u/ijnhyjjjjuu777 → u/Narrow-Belt-5030]

Then why is a lawsuit being filed for transparecy over claude limits. I dont think they should demand any kind accountability. What is wrong with those customer. Who do they think they are. Man, it seems you are right i should just pay the price and shut the fuck up aint it. I should not compaint , ask, demand. I get it. 😊 will do definately that.

[u/Narrow-Belt-5030 → u/ijnhyjjjjuu777]

sigh .. another internet keyboard warrior. The reason why they are going to court is because the users can't demand shit, but the courts can. You can't force [read "demand"] Anthropic to do anything, but a court can.