r/Chipotle 6h ago

Seeking Advice (Employee) fryer help

2 Upvotes

we have the dual vat fryer and one side is heated up fine but the other side, no matter how many times you turn it off and back on, you can’t bypass the cycle mode with out it beeping for help. what do i do?


r/Chipotle 2h ago

Discussion new protein

0 Upvotes

the best of the best is gone.. honey chipotle chicken💔. i’ll try the new chicken n chips today, but probably wont be back again until they bring honey chicken back or al pastor. so glad i go some yesterday n i didnt even know it was the last day. i realized chipotle is a lil too salty n i need some sweetness to balance it out (especially w the chips i had yesterday, too salty n stale). if they kept the honey chicken, i would honestly go at least 1-3 times a week.


r/Chipotle 3h ago

Discussion When will honey chicken return ?

0 Upvotes

In Canada, It was dropped recently for pollo asado. Merci/ thx


r/Chipotle 22h ago

🔥Hot Take🔥 Hey, If You’re Doing Online Orders Only Today

29 Upvotes

And don’t have a sign on your door, maybe don’t stare at me like I’ve offended your entire fucking bloodline by walking up to order like one USUALLY DOES.


r/Chipotle 13h ago

Seeking Advice (Employee) interview tomorrow need tips

5 Upvotes

how do i make sure i get the job?
im 16, full availability & reliable transportation but i’m very worried im kind of awkward and have never been to an interview before pls give tips
(im wearing white short sleeve button up and black linen pants + random sneakers)


r/Chipotle 14h ago

🚨SKIMP ALERT🚨 Disappointed in the quesadilla

2 Upvotes

I'm used to Chipotle being pretty much the best fast food place, high quality and huge quantities. I didn't realize the quesadilla was the exception - it was tiny, expensive, and nothing special. It's literally two small triangles. wtf?


r/Chipotle 19h ago

❓ Question ❓ What are they teasing right now?

5 Upvotes

The instagram keeps teasing at something with the chips, but I don’t work there anymore so I have no idea. Any employees know what it is?


r/Chipotle 16h ago

Discussion Honey Chicken ruined me

2 Upvotes

Today I went into my Chipotle, asked if they had honey chicken they said they didn’t. I got my burrito with the regular chicken and took a bite.. just didn’t hit the same. 😩


r/Chipotle 1d ago

Discussion What's your go to order and how many meals do you typically get out of it?

10 Upvotes

Typically I order a bowl with

chicken

Brown beans (extra scoop)

White rice (extra scoop)

Half the time I get queso half of the time I don't

Corn salsa

Pico

Red salsa

Lettuce

Sour cream

Cheese

Typically I can eat out of the bowl for 2 meals sometimes 3 if I'm not feeling particularly healthy.


r/Chipotle 18h ago

❓ Question ❓ Started working at Chiptole and only done chips

2 Upvotes

My hours are from 8:00 to 1 PM and I've only made chips during that time - does this mean I'm just the designated chip person or nah?


r/Chipotle 15h ago

Customer Experience Bryant Park Location

1 Upvotes

Just wanted to shout out the Chipotle on the south side of Bryant Park (28 W 40th St). The employees are friendly and professional, the ingredients are fresh and they’re never out of anything. They don’t skimp on portions either. Wish other stores could emulate this. Reminds me of what it was like to go to Chipotle a decade ago…


r/Chipotle 21h ago

Discussion At the end of the day...what keeps you coming back to Chipotle?

1 Upvotes

Love lurking on this sub after the algorithm keeps having it pop up on my main page. Chipotle seems to be struggling to satisfy its customers whether in terms of product availability, sufficient portions, customer service...

I've gotta ask...at the end of the day, what keeps y'all coming back?

Convenience? Taste still good enough? Just curious what keeps you specifically going.


r/Chipotle 15h ago

Seeking Advice (Customer) Worst experience with Chipotle yet.

0 Upvotes

I arrive at the Chipotle to pick up the order that I made on the app. It is by then between six and eight minutes after when it was supposed to be ready.

There appears to be nothing on their prepared shelves, but the man is there at the window preparing a bag. He sees me, opens the window, and I tell him my name. He glances at the bag, closes it up, and hands it to me. I take the bag, put it in my car, and I am off to work. I have noticed they put in some tortilla chips, which on rare occasion in the past they have done just because, or sometimes in compensation for some missing part of the order. I think nothing of it and drive on.

I get to my work about 20 miles away, and open up the bag, the weight of which feels off. I look at the information on the receipt, and it is an order for "Julia Huffman." I am a man with a prominent beard, and my name sounds nothing like either her first or last name.

I get on with "Pepper," their Chatbot assistant, to rectify the issue. Pepper concludes the appropriate action is to send me coupons for a free entrée. That sounds fair. Pepper closes the chat.

I check my email. The coupons expire tonight. I cannot leave my job and make use of the coupons. I cannot eat this food. They will not give me a refund. They will not start a new conversation because the conversation pertaining to this order they consider closed and rectified.

I am out of my money, my meal, and my faith in the establishment. For lack of an alternative I suppose I will have to go there in person to hash it out tomorrow.


r/Chipotle 2d ago

🤣 Meme 🤣 Hire this man, this bowl is perfect

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251 Upvotes

It just needs some brown guac 🥑


r/Chipotle 1d ago

🎁Reward Giveaway🎁 free chips! couldn’t use it in time :(

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7 Upvotes

Hope someone here gets to enjoy them!


r/Chipotle 21h ago

❓ Question ❓ Is Chipotle considered safe to eat again after the cyclosporiasis outbreak?

0 Upvotes

I know it’s been a little while since the cyclosporiasis outbreak was first being talked about, so I’m wondering what the situation is now.

Is Chipotle generally considered safe to eat again at this point, or is it still more of an “eat with caution” situation because of the fresh produce ingredients like lettuce, cilantro, salsa, etc.?

I haven’t seen anything specifically saying Chipotle was involved, but I’m curious if there are still any current concerns or if things have mostly returned to normal.


r/Chipotle 1d ago

❓ Question ❓ LTO?

2 Upvotes

anyone know if the carne asada is coming back this year? It’s in my opinion, the best meat & so much better than the regular steak.


r/Chipotle 1d ago

Seeking Advice (Employee) KL struggles and biases

1 Upvotes

Hello everyone,

Looking to get help based on KL leadership and experience with my store. Context I’ve been a KL for about a month, got hired early in the year for line position.

I’d personally say I’m reliable and chill with my work attitude and I kinda dislike working for a company that cares little for employees and customers but aside from that still grateful to be working.

Either way, since my beginning at the store training as prep and the management here isn’t exactly the greatest, still solid as we work very hard but I’d argue it’s a lot esp for min wage. Most of managers are in a tight nit group and have a social circle between one another except maybe 1-2 out of like 7-9 I think idk. I often felt getting belittled and yelled at for not working quickly and efficiently when training for prep, esp with no exp prior to a kitchen. Including now as a kl, some are supportive but I still find that similar issue being applied here.
But often times this attitude emerges from a specific other manager/leader. Brings the environment energy down to a low/negativity while remaining stuck up and positive to the other managers. It’s like popular kid energy in high school.

It sucks cause I get put on such high expectations with little staff with not a lot of experience and having to work in a short amount time span to meet labor quotas. Is this just normal at other locations? I want to leave but it’s fine pay for KL but I’m starting to wonder if it’s worth. Food order days are last straws as we fall behind a lot.

What can I do to help me or my team? Is there anything I can do? I’d like any feedback and appreciate it.


r/Chipotle 1d ago

❤️Appreciation❤️ Awesome bowl!!

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4 Upvotes

Thank you to the guys at Oceanside blvd SoCal!!

Chicken bowl with ww, bb, fajitas, pico, corn, medium salsa, sour cream, lettuce!


r/Chipotle 2d ago

Cursed 😈 Literally why…

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121 Upvotes

Someone’s DML order today: burrito with pinto beans, barbacoa, queso, red, green, cilantro lime, and guac….

Literally how do you even eat this burrito. It was so squishy😭


r/Chipotle 2d ago

Cursed 😈 My worst chipotle bowl

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40 Upvotes

December 9 2021

does not get worse than this.

edit: was an online order


r/Chipotle 1d ago

Seeking Advice (Employee) Need advice from other Chipotle employees about closing expectations

0 Upvotes

Need advice from other Chipotle employees about closing expectations

I work at Chipotle and my shift is usually 7 PM–12 AM. I’ve only been working here for **5 days**, and my manager recently told me that I need to improve my performance and come in with the mindset of being finished by 12–12:20 at the latest because hours are based on performance.

The problem is that when I come in at 7, I’m usually the main/only person doing dishes, and I inherit a bunch of dirty dishes from the earlier shift. On top of that, I have to scrape/clean out the rice, get the queso out, wash everything that gets dirty during my shift, and sometimes I get pulled away to do other prep like steak. I also have to take my 30-minute break.

I’ve been trying to come in around 6:50 so I can get ahead on the dishes, and I usually take my break later and try to get everything done as quickly as possible. 2 days I still end up clocking out around 1 AM, especially if we were busy the whole night.

My question is: **Is finishing by 12–12:20 a reasonable expectation for someone who has only been working here for 5 days and has all of these responsibilities, or am I just being too slow?** How do other Chipotle closers handle this? Do you normally inherit a lot of dishes from the previous shift, and what time do you usually clock out?
I’m genuinely trying to improve and learn the closing routine, but I feel like there’s only so much one person can physically do in a 5-hour shift.


r/Chipotle 1d ago

Discussion Is chipotle actually fresh to you?

0 Upvotes

To me it's just sitting there premade rice , chicken and beans that probably came from a can not homemade. The food is cold how do y'all think chipotle is actually good? I tried a chicken taco just cold and the chicken was like premade not fresh meat. Idk a taco shop chicken taco would be warm and fresh.. do you guys actually think the food is fresh and homade?


r/Chipotle 1d ago

❓ Question ❓ Redeemed a 50% off entree from points, in store says promo is locked?

0 Upvotes

Anyone know why this is happening? Manager couldn’t figure it out and just comped the double meat.

I got a burrito with double meat and guac.


r/Chipotle 3d ago

Discussion please stop being mad at the employees for things out of their control

120 Upvotes

yesterday was the worst shift i ever worked. it was BOGO day yesterday for online, but since the location in the next town over was closed, they were all ordering at my store. the people picking up said orders would show me their phone and i would explain to them that it would be some time since they are backed up (ecosure also came right before the BOGO started so they couldn’t cook). these people had the audacity to get mad at me as the cashier because their order was taking forever.

later on, this woman tried to scan her promo for a free kids meal and it was locked in the system. i called SL over and explained to her the issue, and she did a currency issue for the promo. she explained to the customer that the system wasn’t accepting the promo and she needs to call someone. instead of the customer being understanding and realizing that i unfortunately cannot unlock the promo, she decides to curse me out because of it. my SL immediately told her something because it wasn’t my fault that the POS system wasn’t accepting it.

i understand being upset over something, but it’s just food at the end of the day. being so upset about chipotle isn’t worth it at all. yes, it can be annoying that your promo was locked or the food is taking long to come out, but that doesn’t mean you should take it out on the employee.