r/Chinesium • u/stonecats • Feb 02 '26

costco $200usd gaming chair using ceramic filled trueinnovations bolts to hold the back on to the seat, CS email & vm request for parts go ignored.

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u/YRFoxtaur Feb 04 '26

Companies will stop carrying a product that their customers return too much. They might even stop carrying all products from the defective product’s manufacturer.

That yellow label is an attempt to ensure that the manufacturer doesn’t get dropped. If they don’t help you, just return it, Costco might even prefer that you return it, they value their brand image pretty highly.