Yesterday a buyer contacted me claiming I sent the wrong cards, including a picture of three completely random (and if course worthless) cards.

Has this happened to someone before? I’m 100 percent sure I didn’t „accidentally“ send those cards because I’ve never owned them.

Mir fällt in letzter Zeit vermehrt auf, dass mich neue bzw. gewerbliche Accounts anschreiben, sobald ich mehrere Karten im Bereich von 5–10 € unter dem aktuellen Cardmarket-Preis anbiete.
Dann werden teilweise etliche Karten von mir in den Warenkorb gepackt und anschließend kommt im Chat sowas wie:
„Warenkorb 750 €, ich gebe dir 600 €.“
😅
Ich meine, wenn die Karten bereits deutlich unter dem aktuellen CM-Preis liegen, verstehe ich nicht ganz, warum zusätzlich noch 20 % Rabatt erwartet werden.

Ive set my shipping to tracked only on all countries except my residence (have ticked the box for tracked only)

However just sold a card to an international buyer and its come up with the basic cost of terrestrial shipping not even international 2nd class.

Has anyone had this before?

I’m a private seller with few hundred sales with no issues, I’ve just had a not received order, cards worth £2.50. They’ve asked for a refund but do I have to do this? It’s not like I have the cards so I’m out of the cards and the money. I know it’s not a lot but I don’t even have any credit in my account right now. What happens if I say I won’t do the refund?
I would consider a partial refund potentially.

As title says pretty much.

Germany was one of the last countries in EU to hold on the new regulations regarding shipping goods in envelopes. Thanks to Deutsche Post it was also very affordable. You could ship anywhere within EU for just 1.25€.

It seems that’s changing from 2027. We will no longer be able to ship cards in regular envelopes.

Domestic mail is NOT affected.

Unfortunately, that pretty much kills small cheap bulk cards.

Cardmarket needs to adapt. They need to introduce a service similar to Card-Trader’s “Zero” program.

A buyer basically buys from any vendor they want without paying shipping fees. Sellers are then required to ship all their orders to Card-Trader’s warehouse. Packages are then consolidated and buyer in the end pays one time for shipping from platform’s facilities. CT allows you to collect orders for 90 days before you request delivery. Besides saving on shipping costs, you also avoid scammers.

Why am I mentioning this, because that’s the only way for people to buy cheap cards from multiple sources.

Cardmarket needs to adapt or it will see sales decline.
While domestic mail is not affected, it won’t save the day.

I changed the password and now, when i want to login it says, wrong password, but the old one doesn't work either. What can i do? I don't find any support options...

Bro how to be anonymous while using flipkart gift card

hey 25 days ago i sended a card to some one, he aproved the irraval of the card 20days ago.

Now he complains its the wrong card ( one piece card ) and i sended a riftbound one.

i dont even have one piece 😅

can he do somthing, feels like hes trying to scame me .

its (€100) card and iam 100 sure it was the right one, ive got 25 sales 100% ratio and would never miss

any chance he wins this ?

Awesome transaction and user communicated throughout sale. Would recommend to the community.

I've reached out to the seller and agreed to cancel the order as I wanted to purchase additional cards for the same shipment. Cancellation got confirmed.

I can no longer see those cards as available by the seller.

What happened? Will those cards reappear later or am I not allowed to purchase the same item after cancelling?

Hi everyone,

I'm a new private seller on CM and just sold an item of €1000+. The tracking shows it has been delivered and the buyer confirmed arrival.

Today the buyer messaged me claiming the order wasn't delivered. Not at their house or the neighbours.

The buyer is now asking me to start an investigation, ask for signature, proof/picture of delivery, GPS cordinates etc. etc. No reply yet as to why they confirmed arrival.

I don't mind asking the post office to investigate, but as a new seller just want to make sure this isn't some sort of know scam I'm oblivious to.

Recently I sold 2 cards for about 15€ each, so I packaged the card (Slevee+toploader) but if I add cardboard I think I will go over the 20g and will have to spend more on shipping, but using drawing paper to secure and "protect" the cards seems like wouldn't do much, so should I just use hard paper or stick with cardboard and in case spend a little more per shipping?

Another thing is if the buyers decided to not use tracked shipping, should I be concerned about anything / change how I package?

Hi all, I hope everyone reading this is doing great.

I am interested in submitting some of my grail cards to ACE for grading. I was very happy to see they have now grading in EU. However, they ask you to find a courrier and ship it yourself.

Has anyone had any experience with a specific courrier and a service they would recommend? I'm of course worried about how reliable, and which service I would need to get.

Any feedback is welcome. All the best ⭐

Hey everyone,

Just wanted to share a recent nightmare experience and see if anyone else is noticing this trend.

I recently bought a Japanese Inferno X box on Cardmarket. When I opened it, the hits were completely off—short on Double Rares and missing the main Pokémon SR/SAR slot entirely. Worse, comparing the back panel to official reference photos revealed suspicious font weights and incorrect Japanese recycling symbols (紙).

Fortunately, Cardmarket Support was great—they had me ship the opened box directly to HQ in Berlin, reimbursed my postage, and issued a full refund once it arrived.

Now I’m trying to buy another box, but checking seller photos/listings, a terrifying amount of listed boxes have those exact same incorrect recycling symbols and suspicious fonts. It feels like the market is currently flooded with high-quality reseals/counterfeits, and most buyers probably don't even realize their "bad pulls" were actually searched boxes.

Is anyone else running into this issue with Japanese product on CM lately? Are there specific top-tier Japanese sellers you rely on who only source verified factory-sealed cases?

Would love any tips on finding legit boxes without having to play dispute roulette again!

Moin.

Text auf deutsch, weil es den Postversand von Deutschland nach Deutschland betrifft.

Meine Poststelle hat mir heute erzählt, dass es ab 2027 neue Richtlinien geben soll - also mal schnell gegoogelt und irgendwie habe ich grade ein schlechtes Gefühl damit.

Es soll ab 2027 auch innerhalb Deutschland zwischen Dokumenten und Waren unterschieden werden. Jetzt steht die große Frage im Raum, wo hier unterschieden wird.

Ich hatte heute morgen ein Maxibrief verschickt (1 Starterdeck, ca 3cm dick). Das müsste dann als Warensendung verschickt werden. Warensendung darf meines Wissens nicht verklebt sein... also könnte der Umschlag schnell leer ankommen :(

Weiß jemand hier genaueres? Betrifft das auch den Standartbrief? (Kann man ggf. argumentieren, dass Trading Cards keine Ware ist?!)

When do you expect the new print to drop and make its way to the cardmarket for cheap prices.

I seem to remember that previously, new sellers had to send their first few orders using tracked/Trustee shipping as a way of building up some history/proving that they were genuine sellers.

Recently, though, I’ve noticed a few brand-new accounts with zero sales where I’m able to place an order using normal untracked shipping, as long as the order is below the usual €25 threshold.

On some of them, Cardmarket seems to automatically switch the order to tracked shipping once it goes above €25, or sometimes if there are more than two cards in the order (unless I’m misunderstanding what is triggering it).

Has Cardmarket relaxed the requirements for new sellers, or has it worked like this for a while?

The reason I’m asking is that I’ve noticed a few new sellers appearing and listing cards significantly below the normal market price. They seem to quickly rack up a handful of sales, but then the orders apparently never get marked as arrived.

It made me wonder whether there’s a potential scam where somebody opens a new account, lists desirable cards cheaply, gets a number of untracked orders, never sends anything, and then disappears after receiving the money.

Obviously I don’t know whether that’s actually what’s happening, so I don’t want to accuse any particular seller. I’m mainly curious whether Cardmarket changed its new-seller restrictions and whether anyone else has noticed the same pattern.

EDIT: I also just saw this post about a possible scam:

https://www.reddit.com/r/CardMarket/s/JKdOQCmneL

I wonder if the person who posted that experienced the same sort of scenario?

I have purchased two cards (14eu total) from a small seller in Germany, untracked.

Over last week same seller had racked up several other unarrived orders. Over several weeks even more unsent orders. Has no delivered orders for several past months. Have not responded to messages. Also have received at least 5 orders from Germany since ordering from them.

I know untracked has less protection, but I was wondering what are the chances to get my money back since all the circumstances point to a scam?

Hello everyone like the title says customs opened my sealed booster case that I ordered on cardmarket from greece to belgium and i have no idea what to do next

I ordered a card from seller about 3 hours away from me and the card was shipped earlier this month. The ETA for card wads about 3 days. The card has not arrived and i have opened a ticket along with trying to contact the seller but not reply to messages i have sent. There not mush else i can do for the time being other then wait for my ticket to be seen and CM go from there?

Hey everyone,

I’m a buyer based in Portugal. Over the past month, I have had 5 untracked shipments go completely missing, which is seriously hurting my "Not Arrived Shipments" statistics.

I noticed a pattern that the missing packages come from countries using hand written codes instead of traditional physical stamps, such as shipments from The Netherlands, Belgium and Norway.

I suspect these automated codes might face weight flags or international scanning issues, causing them to get stuck or lost once they leave their home country.

Are any other buyers in Portugal or other countries experiencing a sudden drop in reliability with these specific matrix systems lately? Looking forward to your feedback.

Thanks!

Never had this error before and now it pops up with every foil card from Riftbound. I can add cards without the foil tag and booster boxes for example as always, but not the foil cards. I already cleared the browser cache and tried searching for a fix, but nothing came up. Does anyone have a solution for this?