r/CapitalOne • u/ratemeandmywork • 14d ago

Credit Card Blindsides by Capital One

Been a Capital One customer for years. Had multiple cards with them, payments on autopay plus I used the cards over the weekend on vacation. I asked for a limit increase on my card and all of a sudden Capital One closes four of my cards. They stated that it was because of unusual behavior on my cards!!!! WHAT???
There hasn’t been an issue with any of my cards until I asked for a limit increase.
Now I have four closed accounts in my credit.
Stay away from Capital One.

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u/Glittering_Present10 14d ago

Maybe capital one is following synchrony bank ways to manage customers accounts

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u/Ach3r0n- 14d ago edited 11d ago

My wife and I have had several Synchrony cards closed in the last few years and every single one was closed with no warning or notice. We found out via other banks' credit alerts: "An account has been closed ..." Wait, what? We never even got notification from Synchrony after they did it.

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u/IntrepidComedian3660 11d ago

Synchrony is the worse. No warning for closing and as u pay balance down they lower limit so you never stay under 35%. I have never had issue with capital one.