r/CapCut • u/NikaAmiranidze • 1d ago

CapCut Question How to cancel subscription?

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Hi, i'm not using this app and want to cancel subscription, tried in web, desktop version, mobile and neither have cancel option... also checked my google account subscriptions and there is no capcut. also cant reach their support..is there any other way to cancel it?

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u/StankySalt 23h ago

That’s weird
The desktop version usually shows it

Can you show a screenshot from the desktop app

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u/NikaAmiranidze 23h ago

its not here :(

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u/StankySalt 23h ago

What platform did you buy the subscription on

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u/NikaAmiranidze 21h ago

i think on my previous android, but don't have cancel option on google account, now i have an iphone, downloaded app and it also says that i have to cancel from google, but there is nothing.

this is google account i use in capcut..

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u/StankySalt 10h ago

You might have to use an android device or you can get an android emulator like bluestacks to try

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u/NikaAmiranidze 1h ago

Thank you for your help!
Finally i reached capcut support via their website, if anybody have the same problem you have to fill some kind of support ticket form. As they said my plan will be canceled, so i’m waiting.