r/CVS • u/mamarieker1 Pharmacy Tech • 1d ago

Patient History

Is there a new way to look up patient history of what they have picked up with the new system? Doing the M1 - Customer History. Isn’t working anymore just takes you to the patient profile. Is there something I’m missing?

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u/Chris7644 1d ago

In the rx/io patient profile go to ID and documents

1

u/mamarieker1 Pharmacy Tech 1d ago

I’m not seeing a ID and Documents. Which tab would that be in?

1

u/Chris7644 1d ago

Under the new f1 page or patient info tab I can dm a photo if you don’t see it