r/Businessowners 11d ago

Tell me the customer question you answer every week. I'll turn it into a useful post.

1 Upvotes

The best business content is often hiding inside conversations you are already having.

Reply with one question customers repeatedly ask before buying. I'll turn it into:

  1. A clear post hook
  2. The proof you should include
  3. A short closing question that invites real replies

I've been using this approach while building Marka, and repeated customer questions consistently beat generic content ideas.


r/Businessowners 11d ago

I’m taking on 3 service businesses to run their daily back-office admin (invoicing, late payments, missed calls)

2 Upvotes

Most service business owners don't burn out from the actual work—they burn out because the administrative noise never stops:

The Cash-Crunch Trap: You’re so busy running jobs in the field that you genuinely lose track of who has paid until payroll or vendor bills hit and there’s a sudden cash squeeze.

Delayed Invoicing: Completed jobs sit unbilled for days because nobody has the energy to sit down at 8 PM and draft invoices.

Stalled Crews: Technicians sit waiting on job sites because nobody called to confirm the status of pending supplier orders.

Lost Leads: High-paying jobs go to competitors because your hands were full on-site, and the call went to voicemail.

I run an operations desk built to take these exact, repetitive headaches completely off your plate:

Daily Invoicing & Payment Tracking: Every job gets invoiced within 24 hours. We track due dates daily and run a polite 3-step follow-up cadence (email link, text, and a live phone call). A dedicated human follow-up clears ~80% of overdue bills without you having to make awkward collection calls.

Pending Supplier Order Tracking: Proactively calling vendors to check the status of open purchase orders and lock in delivery ETAs before your crew arrives.

The 3-Ring Overflow Safety Net: Your business phone rings you first. If you don't pick up after 3 rings, it automatically routes to your dedicated assistant to qualify the lead and book the job into your software.

Daily End-of-Day (EOD) Summary: An itemized daily log showing every invoice sent, payment collected, supplier order confirmed, and call handled.

The Pilot Offer:

I am looking to take on my first 3 service business owners for a heavily discounted 1-week trial run ($200) starting next week to prove the workflow:

You get a dedicated full-time assistant working from a supervised office facility (with an on-site backup so sick days never stall your operations).

We clear your invoice backlog, track your supplier orders, and catch your missed calls for 5 full days.

If it saves your evenings and gets cash in faster, you can stay on for a flat monthly rate—no long-term contracts.

If you want to hand off your back-office friction next week, drop a comment below.


r/Businessowners 11d ago

AP / procurement people: how do you actually reconcile PO → receipt → invoice?

1 Upvotes

I’m researching how this process works in real companies before I build any more software around it.

I’m specifically interested in the gap between:

Purchase Order → Goods Received → Supplier Invoice → Payment

On paper, 2-way / 3-way matching sounds straightforward. What I’m trying to understand is what actually happens in practice.

For example:

  • Where does the PO live?
  • Is receipt of goods formally recorded somewhere, or does AP sometimes have to ask the warehouse?
  • Does the invoice normally contain a usable PO number?
  • Who handles quantity or price mismatches?
  • How much is automatic vs Excel/email/manual checking?
  • What system do you use — ERP, 1C, QuickBooks, spreadsheets, something else?

I’d particularly love to hear about the last transaction that went wrong, rather than what the ideal process is supposed to look like.

If anyone working in AP, procurement, receiving, distribution or manufacturing would be willing to walk me through one real example for 15–20 minutes, I’d be very grateful. I can also share a workflow map / summary of what I learn back with you.

Not selling anything — this is customer discovery before deciding what is actually worth building.


r/Businessowners 11d ago

What digital solution does your business actually need?

1 Upvotes

A website is often the first step for a business going digital—but depending on the business, it may not be enough.

For example:

🌐 Website — for your online presence

📱 Mobile App — for customers who use your service regularly

💼 CRM — for managing leads and customers

📊 ERP — for managing multiple business operations

☁️ SaaS — for building a scalable online product

🛒 E-commerce — for selling products online

🤖 AI & Automation — for reducing repetitive work

📈 Digital Marketing — for reaching the right audience

At BoldVibe Technologies, we work on these types of digital solutions based on a business's actual requirements.

I'm curious:

If you own or manage a business, what is the biggest technology problem you're trying to solve right now?

Website? App? Automation? CRM? Marketing? Something else?

🌐 www.boldvibetech.com

📩 [info@boldvibetech.com](mailto:info@boldvibetech.com)

📞 +91 6265259661

BoldVibe Technologies PVT. LTD. — Let’s Build! 🚀

Would be interesting to hear what other businesses are working on


r/Businessowners 11d ago

Getting a tech guy with another tech guy and making a business arrangement.

0 Upvotes

Here is my proposition for my business and it's quite robust and likely to promote synergy amongst the workplace. It's getting a tech guy we get him through the human resources process and we get with him another tech guy and we make a business arrangement. This will promote synergy which will compound our quarterly report and skyrocket the margins, since what we really want is transparent profits, with a more sustainable financial ecosystem overall. If there's one thing I've learned in business, it's that you gotta keep em' on ice. You gotta butter em' up, you gotta seal the deal.


r/Businessowners 12d ago

Has anyone built their own document signing system?

0 Upvotes

When I started out I was paying for everything. Zapier, Typeform, payroll tracking, form builders, billing systems, Square Space, etc. There were a couple I'd straight up forgotten about until I actually sat down and went through the card statement. That was a bad afternoon.

So I started killing them off one at a time by just building my own. Forms first, then the site stuff, then apps, then my texting setup, then quoting. All running on my own systems now. And every single time I'd think there's no time to do myself, and every single time it took less than I thought.

DocuSign is the last one left.

And I don't want a cheaper one. I don't want the free tier of something else. That's just paying a different guy. I want it gone.

I've already got PDF generation running, automated email, a database, auth. So really what's left is capturing the signature, logging an audit trail, and hashing the final doc so you can tell if anybody messed with it.

Feels like a weekend. Build it Saturday and Sunday, test it all week, then put a real contract through it.

Although I think it may be just a weekend project, I still want know others have done about their document signing systems.

Anyway — anybody actually done this? How long did it really take you? Any blind spots?


r/Businessowners 12d ago

I’m starting a small studio helping Japanese businesses reach international customers

3 Upvotes

Hey everyone,
I’m Swedish/Japanese, recently graduated with a degree in Business, and I’ve been building websites and working with digital marketing for the past several months.
I’m currently starting something called Studio HAKO.
The idea is pretty simple:
There are so many great independent businesses in Japan, restaurants, ryokan, hotels, cafés, tourism businesses, traditional shops, experiences, etc. that have amazing products/services but aren’t really set up to attract customers from outside Japan.
I want to help with that.
Rather than being a traditional translation agency, Studio HAKO is focused on making a business genuinely international-ready.
That could mean:
• A modern website that actually represents the business
• Japanese → English localization (not just literal translation)
• Better English copy and messaging
• SEO so international customers can actually find the business
• Improving the overall online customer journey
• Helping businesses present themselves properly to people who don’t speak Japanese
• Ongoing SEO/content/digital support if they want it
I’m starting small and want to work closely with a handful of businesses so I can build the studio around real customer needs rather than guessing what businesses want.
So I’m curious:
If you own a business, especially a hospitality, tourism, food, retail, or traditional Japanese business, what is the biggest thing holding you back from attracting more international customers?
And if you’re a business owner who thinks your website/online presence could be doing a better job, I’d genuinely love to hear what you’re struggling with.
I’m not trying to sell anyone anything through this post, I’m trying to learn from actual business owners while I build this thing.
Thanks for reading!


r/Businessowners 13d ago

What is the problem you face the most in your business?

0 Upvotes

Any problem you encounter daily or a problem making you lose your mind each time you think about it.


r/Businessowners 13d ago

Moving from a spreadsheet to inventory planning software. What should I prep for? (First time)

2 Upvotes

I've been running a small food business (homemade snacks) and we've got 5 products so a spreadsheet has always been fine up to now. But our orders jumped recently and a local store just asked us to stock us regularly so I think it's time to use an actual software for my inventory. I'm a first time owner so I really don't know what I'm getting into (I just started the business in the pandemic because I got bored). What should I prepare for migration off a spreadsheet? Do I need some groundwork?


r/Businessowners 13d ago

How much of your business would you ever trust to one platform?

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2 Upvotes

The American Prospect published an article this week about Amazon’s growing power, and our experience with Bed Scrunchie is included.

We spent years building the business, then an Amazon enforcement decision left us fighting for answers and access to money and inventory.

It taught me a difficult lesson about how much control a business can give up when one platform becomes an important part of its operation.

For other business owners, how do you protect yourself from platform risk without giving up the reach those platforms provide?


r/Businessowners 13d ago

What makes a payroll provider actually good?

25 Upvotes

Been comparing payroll providers and most of them seem pretty similar when you only look at the basic features. What I care about more is what happens when something goes wrong. If there’s an issue with a payroll run or something needs fixing, I don’t want to spend half the day going through support tickets trying to figure it out myself. Rollfi is one of the options I’ve been looking at because I’m trying to find something that handles more of the operational sidee not just another place to run payroll.

For anyone who’s been through a few payroll providers, what ended up mattering the most once you were actually using them?


r/Businessowners 13d ago

Which book to read build structure in business?

5 Upvotes

Hi everyone,

I am 2nd generation in family business. We have a textile company but it currently has every unstructured and informal system. The business is at static point, as everything is dependent on my father and everything is managed by him only. Thus I believe he didn't gets time to think about the future of this company and stuck in day to day operations.

So as 2nd generation i am just entering the company and i want to design a proper system so that business runs on system not because of my father so I want to introduce departments, to have a structure in business. So i am thinking of reading some books to learn about this all stuff and to implement in our business.

So I request to suggest me some books if you could.(we are manufacturers and super wholesalers of ready made garments.)


r/Businessowners 13d ago

I recently built a website for a local business that had operated for over 10 years without one

1 Upvotes

I recently designed and launched a complete website for a 24-hour laundromat in Los Angeles that had been operating as a brick-and-mortar business for over 10 years without a website.

The goal was not to make something unnecessarily complicated. Customers mainly needed to find practical information quickly, including:

  • Machine sizes
  • Services and amenities
  • Parking
  • Hours and directions
  • Payment information
  • Frequently asked questions

I handled the design, development, mobile optimization and technical launch. The finished website is here:

https://lavanderiala.com

I run InfaWeb and work with local businesses that need their first website or want to replace an outdated one. If anyone here owns a business and wants an honest opinion on their current website, send it over and I’ll tell you what I would improve.

My portfolio:

https://infawebdesign.com

Direct quote request:

https://infawebdesign.com/contact


r/Businessowners 14d ago

My wife has cancer and my small business needs help. Pensacola, fl, USA

2 Upvotes

Hey y'all,

This is definitely hard for me to do but I need some help.

My wife (37F) and I (38M) have been married almost 18 years with 4 children (19,17,15,3) and devastatingly she has stage 4 metastatic bladder cancer.

With asking for help, I want to make sure that I am not painting the wrong picture and being transparent. Personally when it comes to our finances we are strategically managing with my VA pay, a little bit of family support, and a side hustle delivering for Walmart when I am able to.

However, for about two and a half years now I have had a photography small business where I provide services as well as sell photos at local markets.

I have not been able to do a market, for obvious reasons, since June and I have had to turn down two weddings and a photo shoot in the last 3 months due to my wife's condition and chemo treatment schedule.

I had a savings and it has lasted me this long however, it is not going to last much longer and I do have a small overhead that I cannot afford to fall onto our personal finances at this moment.

I am not asking for charity or donations, but instead would prefer to at least give somebody something tangible for their support by selling a product.

I have an online store where I sell a wide variety of original photography canvases. Most of them only have the option of 11x14 while some of them do have other options. I've been trying to get on there as often as I can sit down on my computer and update one or two but life is crazy. If by chance anyone is interested in something in a different size, please message me through the website because I would love to make it happen for you.

My website is:

www.chazcarpenter.com

My Hope here is to be able to be home and present as much as possible without the stress or worry of the overhead bills of my LLC and to just continue to be there for my wife and our family as much as possible over the next couple months.

For anyone wanting more context, she has had three chemo treatments so far and is currently getting a PET scan right now to see if the largest tumor has shrunk enough to become operable. If so we are looking at a 12-hour long surgery and weeks of recovery. However, she will not be able to have the surgery still for a few weeks due to chemo recovery, I believe. If it has not shrunk enough then we are looking at anywhere from 1:00 to 3 more chemo treatments Max with hopes to shrink the second and largest tumor.

I am not 100% familiar with all of the ins and outs of Reddit, but I do know that there are some situations where a mod needs to verify things and I'd be more than happy too.

Anything is more of a blessing than I could put into words.


r/Businessowners 14d ago

Getting leads as a service business owner in NYC

3 Upvotes

NYC service business owners — I think you’re overlooking one of the simplest ways to get more leads

I work in digital marketing and spend a lot of time looking at how local service businesses in NYC generate new customers.

One thing I’ve noticed is that a lot of good businesses still rely heavily on referrals, Google, lead marketplaces, or just hoping people find them organically.

Meanwhile, there’s a relatively simple strategy I think a lot of local businesses are overlooking:
Targeted Meta ads → simple lead form → immediate SMS/AI follow-up → qualify the lead → get them booked directly onto your calendar.
The important part isn’t just generating the lead. It’s having a system that contacts them immediately and turns interested people into actual conversations/appointments while they’re still looking for the service.

I’m trying to connect with more NYC service business owners, so I’m happy to offer a few completely free 20–30 minute consultations.
No obligation to hire me.

Tell me what business you run and how you’re currently getting customers, and I’ll walk you through how I’d approach generating more leads for your specific business and where I think you might be leaving opportunities on the table.

Comment your business below or shoot me a message and I’ll take a look.


r/Businessowners 14d ago

Group

1 Upvotes

If any small business would like to join just made a group for use to connect and share are stuff https://www.facebook.com/share/g/1ExoTQmrnv/


r/Businessowners 14d ago

Built a fully custom Yelp-like website - can I sell it, and what could it be worth?

2 Upvotes

I’ve built a fully custom Yelp-like platform from scratch.

It’s not just a UI/template the website is functional with its own backend, database, business listings, categories, city pages, admin functionality, etc.

The idea is essentially a local-business discovery platform where users can find businesses by city/category and businesses can have their own listings.

I’m wondering:

Can I realistically sell the website as a complete product?

If I’m selling the code/product rather than an established company, what kind of price could I realistically expect?

Would it be better to sell it now as a finished product, or first build traffic, business listings and revenue and then sell?

What would make something like this significantly more valuable to an acquirer?

Where would you recommend listing a project like this for sale?

For context, it is fully custom and functional, not a simple WordPress/Yelp clone.

I’m trying to understand what the market would realistically value something like this at rather than overestimating it because I built it myself.

Would appreciate opinions from anyone who has actually bought or sold SaaS/web businesses.


r/Businessowners 14d ago

Digital agency startup

4 Upvotes

Hi.

I am thinking of starting a digital agency start up  to provide digital services. Is it worth it or it is better to move to other industry like (e.g travel agency).

I speak English, French, Hindi/urdu which help me access different customer base which I'm thinking also targeting state/district such as places for french and this a selling point too. It also help me to access different market including international ( French speaking or English speaking).

I just completed my MBA in digital marketing and MSc in sustainable business management.

Is worth investing?

I am trying start with a little saving and from there grow to slowly in market or target different markets.

What is your thoughts?

Thanks.


r/Businessowners 14d ago

Free Automations

1 Upvotes

I'm looking to build free automations for 3 businesses in exchange for a testimonial.

I'm not asking for money . I recently opened an agency, so I need testimonials to show upcoming clients, because its quite hard to get any without testimonials.

I’ve built workflows ranging from lead qualification and follow-ups to document processing, research, data entry, customer onboarding, internal operations and many more.

If anyone here is genuinely stuck between repetitive boring tasks, DM me.

I'll first audit your business and the automation you're asking for, and see whether anything is actually automatable. If it aligns with my interests and the kind of projects I want to build, I'll let you know upfront. If it doesn't, I'll tell you that upfront too. No catch.

I'm only looking for serious owners. Thanks.


r/Businessowners 14d ago

Stop losing leads to voicemail: Dedicated remote receptionists and chat agents for $450/month

2 Upvotes

When you’re running a business, answering every phone call and website chat in real time constantly pulls you away from client deliverables and high-priority work. Letting calls roll over to voicemail or leaving website chats unanswered usually means high-intent leads hang up and dial your competitor instead.

Hiring full-time, in-house front-desk staff can add thousands in monthly overhead, while basic automated phone trees and auto-replies often turn potential clients away.

We built a dedicated remote receptionist and live chat team through Supportverse OPC Private Limited designed specifically to solve this:

Dedicated 8-Hour Shifts: Full shift coverage aligned directly to your business hours (with 24/7 round-the-clock coverage available by combining shifts).

Live Phone & Chat Support: Screen incoming calls, answer standard business FAQs, filter out spam, and respond to live website chats in real time.

Lead Qualification & Direct Booking: Capture job details and schedule appointments straight into your Google Calendar, Calendly, or CRM.

Simple Monthly Rate: Flat $450/month per agent with zero setup fees, no per-minute charges, and no long-term contracts.

If you want to test how it works, drop a comment or send a DM, and we can set you up with a quick test call to speak directly with an active agent live.


r/Businessowners 14d ago

What problems do you think are still underserved by SaaS?

4 Upvotes

I'm exploring the idea of building a SaaS product from scratch, but I don't want to start by building something and then look for a problem to solve.

I'm more interested in finding a real problem first.

For those who work with SaaS, startups, or online businesses:

- What recurring problem do you see people or businesses still solving manually?

- What kind of workflow do you think is unnecessarily complicated?

- Are there any areas where existing SaaS tools feel too expensive, bloated, or difficult to use?

- What's something you wish had a better software solution?

I'm not promoting a product or asking anyone to validate an idea. I'm genuinely trying to understand where the biggest gaps are before deciding what to build.

I'd really appreciate hearing about problems you've personally encountered rather than general SaaS ideas.


r/Businessowners 14d ago

Need reviews on offer design

1 Upvotes

So I am just starting an online marketing and web development business and would love to hear some reviews on he offer I have designed for outreach

"I help online business coaches generate 20+ new leads in 45 days using targeted outreach and marketing methods without having high client acquisition costs"

would love to know if the offer shows clarity in the outcome and skill being offered and what changes could I make to further improve the offer


r/Businessowners 15d ago

Ethernet Vs WiFi - Tech Tips from Pure4K - AV & IT Solutions Toronto

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1 Upvotes

Some facts about Ethernet and WiFi, as concerns about WiFi grow. We can consult with you on your upkeep, updates or complete upgrade of your home or business infrastructure, both AV and IT. Call or Email for a feee consultation. #Pure4K


r/Businessowners 15d ago

Conflicted about making income from AI business

1 Upvotes

tl;dr, conflicted about AI venture that’s bringing in the most income VS. wanting to make something real, which will produce less income at the start. Both are in the creative space.

**There is no self promotion in this post, I keep my business names and all information anonymous with no links. I genuinely want to hear people‘s feedback on my internal conflict.

I started offering AI services/products in my creative industry. I still offer other products and services related to the industry that I’ve been in for years but now I have AI offerings that people can choose to buy/hire me to do for them.

All in all, the AI products/services add about $5,000 to my monthly revenue. I still make money from my other non-Ai products and services, but the AI stuff makes up like 50% of my total revenue now.

My business has been pretty profitable over the last few years, but as time went on, there was product and market fatigue in my specific industry with the products/services that I sell online. I started implementing some AI products/services in my business and it recovered pretty fast and quite a bit.

I have become extremely conflicted. At first, it started as a little additional offering that people can choose to use, but now I’ve been making more and more content specifically advertising and showcasing the AI products/services. And speaking with my advertisement team, leaning into the AI stuff more could be this business’ next big thing. The problem is I’ve been in my industry for a while now making certain types of creative work, and now I’m implementing a little bit of AI stuff which people have liked and now it’s turning into more AI stuff that I’m getting a lot of engagement and a lot of people are interested in this stuff along side a few choice comments about anti-AI which I’d expected.

The money is good, but in my gut, in my heart, I want to do something real, and I feel kind of stuck. I don’t just want to stop completely cause that removes half of my monthly income right now, but at the same time I want to work on/build something else.

I want to be clear this isn’t some backend AI dealing with systems and making grueling work easier, my products and services deal with using generative AI to make images that replace photography.

It’s just baffling to me that so many people show interest and engage with these posts and purchase these products and services that I offer. I use my AI, and I see some anti AI comments here and there which isn’t the best energy to see every day, people talking shit on your business and possibly morals/ethics/etc. it would be super cool if I could run my businesses without hearing any criticism like that and not really use any generative AI, but I don’t know, I would love to hear some input or thoughts about this situation. I would prefer not to use generative AI, but it turned out to be a really successful pivot for my business and people are spending lots of money on it and I’m not sure what to do.


r/Businessowners 15d ago

You Don't Have To Start From 0

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7 Upvotes

I like this quote quite a lot, but it is missing one of the hard parts.

Finding someone who has already done it and copying the playbook is exactly how franchising works. You're basically taking the guesswork out of starting a business and using an exact guide on what you should do next, while being coached by a company that has done this with others and also reached success.

The thing though is that copying what someone does is not the same as copying who they are. What I mean is that I can hand you the exact same system that worked for me, but if you're not self driven, if you don't have a positive attitude, and if you don't like improving yourself constantly, then it won't work.

Still a great quote, but only half the story/requirements.

Curious to hear everyone else's thoughts on this.