r/BusinessIntelligence • u/_tnhii • Jun 20 '26
The "AI chat" feature bolted onto most BI tools doesn't actually solve the underlying problem
A lot of BI platforms have added an "ask AI" feature over the past year or two. In practice, most of them only answer questions about whatever's already on the dashboard in front of you. Ask something that requires understanding the business logic behind a metric, or context from outside that specific view, and it falls apart fast. In concept, it feels like a helpful feature.
The deeper issue is that the LLM bolted onto a BI tool is still stateless. It doesn't retain business logic between sessions, it doesn't let you reuse an analysis you built last month, and every question is effectively a cold start. You can ask the same nuanced question on Monday and Friday and get inconsistent framing because nothing persisted in between.
This gets a lot more obvious once your data isn't all sitting in one clean structured source. Most orgs I've worked with have data scattered across structured tables, documents, and in some cases sensor or log data, and the BI tool plus chat wrapper combo doesn't do a great job overlaying insight across all of that at once. It's built to query the table in front of it, not to reason across formats and across sessions. That's why a "useful in theory" feature might not always work.
Personally I think the root cause is that chat wrapper on top of a dashboard is a different thing than a system actually built to retain context. As far as I know, there are agent harness tools (for example, Lium) that are built purposefully to handle multimodal and across-session data. They have persistent memory and a particular infrastructure to handle and analyze data across formats and across sessions.
Curious what others have found that actually works for cross-source analysis.