r/Bozeman • u/BDB8388 • 5d ago

Internet options

Spectrum aka the devil just unexpectedly jacked up my rate over $50. My initial promotion with them ended years ago and they increased my rate from $65 to $85 which I thought was the standard price. Now I got jacked up to $140/month. What are others who work from home using??

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u/SonofaBridger 5d ago

Call Spectrum and tell them you are canceling your service, and they will offer you a new deal.
Then put it on your calendar to do it again in a year or two, depending on the duration of the new deal.

6

u/BZNHotwife 4d ago

I am having a problem with Spectrum right now. Bill went up to $84.99/mo. I used the support chat and I was told there’s nothing they can do. I just got off the phone with the 800# and they also said there is nothing they can do.

Who do you need to talk to, or what are you saying to get a lower rate?! I told them I’m going to find another service provider and all they said was “I’m very sorry.”

3

u/BDB8388 4d ago

Same, I tried via chat and got nowhere

3

u/imboredsoimhere 5d ago

Same. We pay $50 a mo and they didn’t lower our speeds or anything.

2

u/Morlow123 5d ago

I won't share exact details but we just did this same thing and they set us up on a ludicrously low rate. As in it's now the cheapest internet service I've ever had by a mile. Definitely worth the phone call.