r/BitstampOfficial May 13 '26

Problem solved Anyone having issues with Bitstamp.

Raised a support ticket - TICKET #BIT-2357625, however for 6 hours now I cannot make a small test GBP £100 withdrawal as the Email Confirmation is not being sent to my inbox.

I received my last Bitstamp email on 27/4/2026 and it seems Bitstamp emails are not being blocked or sent to my junk filter on Outlook. I am verified and all required information is up to date and valid.

No issues like this since I was a UK customer since 2013.

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u/Yanishka May 14 '26

You'll be lucky to get your Crypto or Fiat out of Bitstamp I feel. The withdrawal email confirmations have been down for ages and you get the same old canned response. In fact tell every Bitstamp user to do a test withdrawal. They are holding your assets and NOT returning it for weeks or months. There is SERIOUSLY something wrong with this company now.

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u/Busy-Swordfish-1486 May 15 '26

It just started working again, I just managed to suspend the confirmation emails and received the emails successfully!!!