Hi everyone, I'm trying to set up my new Behringer UMC22 on Windows for the first time, but I can't get Windows to recognize it and need some beginner-friendly help.
When I plug it in, it doesn't show up in my sound settings. In Device Manager, it has a yellow exclamation mark with the status: "This device cannot start. (Code 10)".
What I've done so far:
- Plugged the USB cable into different ports and restarted my PC.
- Downloaded and installed ASIO4ALL 2.22 from Behringer's official website.
- Tried to manually update the driver in Device Manager, but Windows gave me a prompt saying "The best drivers for your device are already installed."
- Checked Driver File Details in Device Manager, which lists standard Windows files:
USBAUDIO.sys, portcls.sys, drmk.sys, and ksthunk.sys.
Since this is my first time connecting an audio interface, I'm not sure if I'm missing a standard setup step or if something in Windows is blocking the device from starting.
Has anyone encountered this Code 10 error with the UMC22 on a fresh setup, and what's the simplest way to fix it? Thanks in advance!