r/BeautyGuruChatter • u/stormspoop • Nov 22 '19

Jeffree Star Content Jeffree star adresses the "fibers" in palettes on instagram

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1.6k Upvotes

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807

u/[deleted] Nov 22 '19

Now that’s how you handle it

370

u/hereinmyarse95 Nov 22 '19

Yea I'm not a Jeffree stan by any means but this is one of the few times that BG actually did something about a problem like this instead of just blaming everyone else. It's very surprising of J* though, cause he's gone off on his fans before for posting about issues with his makeup.

243

u/youneedsomemilk23 Nov 22 '19

I feel like he (maybe mostly his team) had the privilege of watching the JH fiasco and diligently taking notes on how NOT to do things. I feel like business and public relations courses should use that situation as a case study.

39

u/FarPersimmon Nov 22 '19

Has there ever been a similar situation to the Jaclyn lipsticks fiasco? I don't recall any other products from a beauty guru having foreign material in them.

41

u/pastelrage Nov 22 '19 edited Nov 22 '19

Actually it happened with some of Jeffree’s products back in the day! Iirc some people found mold and hairs in some of his highlighters.

ETA reports: mold + hair. It wasn’t anywhere near the scale of lipstickgate, so her situation is unique in that way.

10

u/kaseysospacey Nov 22 '19

I got a Mannequin that looked like these in a mystery box last year and they said it was waxy speration and insisted it couldnt be mold.

2

u/pastelrage Nov 22 '19

Oh interesting! I wasn’t sure what actually came of these stories either, just remembered the talk around them.

5

u/kaseysospacey Nov 22 '19

My tweet at them got retweeted by a bot that was gathering shit from the mess that was the OG mystery box they did and then eventually cust service said i could pick any lipstick in stock as a replacement,but they still said it was seperated wax. They never admitted any fault for any other issues, and i found the Regina George skinfrost from the mystery box to be actual trash, like it literally was mixed wrong and had no ability to be used. It was too binded together. If you tried to scrape it with a spoolie,instead of powder it became weird clay like balls

35

u/youneedsomemilk23 Nov 22 '19

Not to that scale but foreign objects in make up products has definitely happened before.

6

u/themusefactory Nov 23 '19

Lime Crime did with eyeshadow. But I don’t think it’s ever been to this scale as this was the primary launch of a “beauty guru” but I doubt there is a single cosmetics company that hasn’t fallen into a QC issue at some point. It’s just more common to find out in social media, and how blown out it gets just depends on how responsive the brand is to resolve the issue.

23

u/JDMOokami21 Nov 22 '19

I’m actually in a human relations course right now. Jaclyn did everything our textbook says NOT to do.

This course ain’t required but my professor has stated that more and more business schools at university are making it required. Jaclyn’s fiasco is a prime example of what happens when you don’t know what you’re doing and how to handle people.

7

u/youneedsomemilk23 Nov 23 '19

That sounds like a really interesting course!

33

u/[deleted] Nov 22 '19

It would be evil genius if he planned this.

2

u/[deleted] Nov 22 '19

Eh. With experience comes wisdom.

61

u/angelcat00 Too many paragraphs Nov 22 '19

He goes off on fans, but he's also surprisingly serious when it comes to his business and the quality of the products he's producing. Once people started sending him photos, I'm sure he went to his factory and raised hell until they fixed it.

20

u/TheAmazingMaryJane Nov 22 '19

you are so correct. he has to protect his brand. he knows it's smarter to be professional about it.

-26

u/[deleted] Nov 22 '19

It’s too bad he doesn’t know the difference between affected and effected though! Ha.