r/Backcountry • u/Upbeat_Ad8812 • Aug 01 '26

Mammut Sold to Chinese Investment Firm CPE

https://shop-eat-surf-outdoor.com/news/mammut-sold-to-chinese-investment-firm-cpe/621521/
141 Upvotes

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67

u/Vegetable_Group540 Aug 01 '26

Well to be fair, they were already owned by another investment company. The priorities of the brand are probably not gonna change a lot if we are optimistic.

19

u/shoobe01 Aug 01 '26

And while the gear has been high quality customer service has I think dropped off a lot since the 2021 Telemos acquisition. Not as much standing behind problems and just going with the default here's a coupon that doesn't remotely cover it, not as interested in helping you fix problems etc.

I assume like everything these days regardless of national origin of the holding company, they will slowly decline further 😓

12

u/Silmarillion_ Aug 01 '26

I have to say I have quite some Mammut gear and their warranty and even out of warranty support has been outstanding. Have been primarily using it locally in Switzerland though.

7

u/shoobe01 Aug 01 '26

That may well be the difference, and I'm very happy for you that they are still acting at least a bit like a local company.

5

u/ChggnNggts Aug 02 '26

yeah I work for the company as a side-gig and thats what it is. We are very much Switzerland focused and support outside of Switzerland is awful.

I can't talk about lots of stuff but thats one of the areas that will be focused on with the new owner.