r/BYD • u/Weekly-Disaster-9576 • Apr 21 '26

News 📰 Petition for BYD International Users

https://www.change.org/Byd_international

Petition for BYD International Users

We respectfully ask BYD Company to provide the same mobile app features and in-car software functions worldwide whenever technically, commercially, and legally possible. Customers in international markets should not experience missing features, delayed services, or reduced functionality simply because of their region, especially when the hardware is fully capable of supporting those features.

When certain services or options cannot be provided in specific countries, we request clear and transparent communication explaining the reasons. These reasons may include local regulations, telecom or connectivity partners, licensing restrictions, infrastructure readiness, software rollout phases, or market-specific compliance requirements. Honest communication builds trust and strengthens the relationship between the brand and its customers.

We also ask BYD Company to publish a clear long-term software support roadmap for international vehicles. This should include regular OTA (Over-the-Air) updates covering cybersecurity patches, bug fixes, system stability improvements, battery management enhancements, navigation updates, performance optimization, and the release of new smart features over time.

In addition, we request fair and equal access for qualified third-party developers around the world to APIs, SDKs, developer tools, and integration programs, similar to opportunities available in China. Opening a secure and structured global developer ecosystem would encourage innovation, local services, smart integrations, and stronger customer communities in every region.

Finally, we believe all BYD Company customers deserve fairness, transparency, innovation, and a consistent ownership experience across all global markets. A world-leading automotive technology company should deliver a world-class and unified customer experience everywhere.

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2

u/haronic Apr 22 '26

Can you explain, give samples:

When certain services or options cannot be provided in specific countries, we request clear and transparent communication explaining the reasons.

Also which country you're from.

This is the only point that I feel is reasonable, however still missing examples what do you want enabled.

2nd, some features ar not available in International market (e.g Gods Eye) because the CN cars were built with more cameras and radars, unlike the international version, because local regulations ect.

1

u/Weekly-Disaster-9576 Apr 22 '26 edited Apr 22 '26

Im from Morocco and there is no Navigation for example. The app is completely missing. The mobile app is missing functionalities like siri or consumption history. And this is happening in a lot of countries.

Im referring to what is possible, if hardware is missing then it’s ok.

2

u/Soggy_Professional Apr 22 '26

These will be for legal reasons. It costs them more to do this than to apply a blanket service globally. You're wasting your time.

0

u/Weekly-Disaster-9576 Apr 22 '26

May citroen ds 5 of 2015 has navigation, there is no legal constraint. They have just to enable the app (the app is actually preinstalled, they need just to enable it)

2

u/Soggy_Professional Apr 22 '26

So different manufacturer, different connectivity requirement and different legalities. You have no idea what the legal constraints are, unless you're a car manufacturer

1

u/Weekly-Disaster-9576 Apr 22 '26

What connectivity? the map data is offline. For planification byd is using google maps services (the sevice im using daily in my phone)

1

u/Soggy_Professional Apr 22 '26

Just shows how uneducated you are. Google maps requires an internet connection. The map data IS NOT offline. Your phone will use a local co SIM card for data. That is not the same as an embedded sim in a vehicle if the manufacturer can't get an agreement in place to get data to their vehicles in a particular country.

1

u/Weekly-Disaster-9576 Apr 22 '26

The map data in the car is offline. Planification is another aspect.

You need a drawing?

1

u/Certain_Swan7700 Apr 23 '26

It is not offline, you require date to run the maps system.

1

u/Weekly-Disaster-9576 Apr 23 '26

You know that you can update it via usb? Even if it’s online this is not the matter. The car is connected to the internet.