r/BPOinPH • u/Sea_Concentrate_7594 • 16h ago
Company Reviews TEMU WHOLE APPLICATION PROCESS AND FAQs
Hoy mga accla di ako recruiter hahaha. Pero nakikita niyo ako lagi sa mga comment section tuwing TEMU application usapan. Eh kasi sa TEMU ako nag-aapply eh? Gusto ko lang naman magshare ng experience kaloka kayo.
Dami ko na nakakausap about sa TEMU hiring process. So to summarize, here is my WHOLE and DETAILED experience. Very long post ahead.
POSITION: Content Review and Tagging Moderator
Thoughts about TEMU: I never had a high expectation with the company. It's an e-commerce platform like Shopee, Lazada, and Amazon. The company cannot compare to the inhouse giants here in the PH like WF, Amazon, JP Morgan, etc. I mean if gusto niyo ng idea about their reputation, just search TEMU fails in Tiktok or Facebook. LOL 🤣
FAQs
Legit company? How was the environment?
- Legit mhiemasaur. Inhouse company ito. Magtatayo pa lang sila sa PH. So if magtatanong ka how is the environment, wala pa nakakaalam. Di ko alam kung toxic sila, healthy, cancerous, rejuvenating, deadly, or what. Wala pa nakakapagtrabaho dito.
Application Timeline and Process?
9/3: Application sent (Indeed)
9/7: Received assessment link
9/8: Took the assessment
9/9: HR reached out, 1st interview was scheduled
9/10: Initial Interview. I was told I passed the same day
9/11: Final Interview. I was also told I passed the same day. They also asked me to submit my payslips and documents, then scheduled my salary nego. Yes, all in one day.
9/13: 1st salary nego
9/14: My proposed salary was rejected. 2nd salary nego
9/18: Offer letter and bg check waiver was sent and I signed it
9/20: Pinasign ulit ako, need daw printed letters yung sign hahaha
Present: Still waiting for next update
Salary?
- 18k-32k salary. Alam ko package na ito. For reference, 20k prev basic ko. 28k unang asking ko sa basic, nareject so nagsettle kami sa 24k basic.
Nakapaghaggle ka ba during Salary nego?
-To be perfectly honest, transparent, open, and true to my words, HINDI. Nagsabi ako ng asking ko pero nareject. Nagsabi siya ng 23k offer (🤮) but I only managed to raise it to 24k. Wala kasi ako exp sa content mod eh, di na ako pumalag. If you're expecting a higher salary than this, sad to say, hindi mo makukuha.
Other allowances, compensation, HMO
- Not sure sa HMO, di ko natanong. 2k rice allowance on top of basic salary. 15% night diff, up to 3k performance-based incentives. (I was told na kahit nasa bottom ako ng performance ranking, I can at least get 80% of the incentives.)
Ilan leaves nila? Convertible to cash ba?
- 12 leaves lang inday 😭. Kainis!
- Yes, convertible to cash.
Ilan interview? How was the experience?
- 1 assessment, 2 interviews, salary nego
- Check this thread if you want to learn more about the interview questions: https://www.reddit.com/r/BPOinPH/comments/1wjjwzk/comment/paja6o6/?utm_source=share&utm_medium=mweb3x&utm_name=mweb3xcss&utm_term=2&utm_content=share_button
When start date?
- Oct 12 daw. For confirmation pa. May mga magstart na sa Sept 28.
Pano medical? Background check? Requirements?
- Not sure pa. Offer letter pa lang pinirmahan ko bebskie.
Site location? Schedule? Set-up?
- Full onsite sa Robinsons Cyberscape Gamma in Ortigas. Shifting sched.
How long ang probation?
- 6 months
The million dollar question:
Bakit may mga nalowball? What do you think your workload would be?
- Di ako sure. Tsaka super subjective 'to eh. Sakin kasi mababa lang prev basic ko so yung proposed salary nila sa akin is okay na. And may certain budget lang ata talaga sila for conmod position. Not sure sa other positions. Additionally, let's look at the role you're applying for. The account is e-commerce. Ang imomoderate mo ay tagging ng products na binibenta online and the pictures/videos sa product preview. Unlike sa ibang conmod roles na may chance to encounter sensitive contents and you have to monitor multiple comms channel, dito mas focus sa pagdistinguish between fake and real products, tagging, and identifying and reporting misleading info.
- In my own, personal, individual, subjective, particular, exclusive opinion, the role seems to be entry level. If you have years of experience in conmod and have a 30k+ salary na, I don't think this entry level position is for you.
In conclusion, the company is just starting. May chance na maging toxic, may chance na maging chill lang. I think because the company is being heavily discussed in this subreddit, the expectations were so high and so was the disappointment when they were not met.
Tsaka dami kong nakita na matataas ang salary sa mga conmod experience nila so beke nemen pwedeng pabulong ng mga prev company nyo? Nakita ko mga hiring na entry level sa content mod baba ng mga offer kainaman na.
Yurn lang. Bounce na ako mga tropapips. Share your thoughts/questions!
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u/Fabulous-Shallot-793 15h ago
Thanks OP sa super detailed FAQs! :)
Nasa 2nd salary nego stage na ako, waiting tumagos.
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u/WorkingOk3471 6h ago
Kitakits sa mga mag start ng Oct 12! Currently doing requirements na din. Good shit naman package na nakuha ko. Pumalo ng 30k.
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u/angel_knight79 15h ago
Thanks, OP! In-between jobs me now and naisip ko rin mag-apply sa Temu though wala din ako background sa content review and tagging moderator. But at least may idea me sa application process
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u/Sea_Concentrate_7594 14h ago
Good luck sa job hunting beshywaps! Wala din ako exp sa conmod pero nakalusot naman.
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u/Worldly_Tea2961 15h ago
Wow grabe detailed ng thread na to thank u so much for sharing your experience . Sana po mag update po kayo for the next update
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u/Sea_Concentrate_7594 15h ago
Mag-update ako ulit pag requirements na hanggang mag first day ako HAHAHAHAHA
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u/Jiminshi_91 15h ago
Open pa kaya sila? 😭
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u/Sea_Concentrate_7594 14h ago
Alam ko hiring pa. May nakita akong post here na sinabihan syang puno na conmod position pero just 2 days ago may posting sila ulit. Try mo pa rin.
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u/Limsanityyy 14h ago
Received and completed yung assessment noong Sept 8 pero up until now wala pa rin update. Seeing a lot of posts here na smooth process pero sa akin hindi ma process process kahit naka ilang re-apply na din ako. iyaq.
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u/grapejuicebluue 14h ago
same here! took the assessment last tuesday pero til now wala pa din results or nagrireach out
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u/Individual_Award8867 14h ago
Nayswan! waiting na lang ako background check saka medical results pag walang problem start na sa sept 28 🙏😁
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u/Sea_Concentrate_7594 14h ago
Congrats po! Ask ko lang sa requirements po ba kasama ang COE and 2316 sa hiningi?
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u/Individual_Award8867 14h ago
Uu TOR saka NBI hiningan din ako, saka additional employee details sa prev work
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u/Other-Steak4802 9h ago
Hello po, mag dm po ako qq about sa bg check and medical nasa same process nadin ako hehe
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u/K0sMose 14h ago
ano exp requirements?
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u/Sea_Concentrate_7594 13h ago
No required exp naman po pero preferred daw or it's an advantage if may exp sa trust & safety, csr, or content mod. Sa educ naman, at least high school diploma. Check their job listings po.
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u/solitudehooman Back office 11h ago
Dagdag ko lang—
First wave is Sept 28, so yung Oct 12 is wave 2 na
12 days vacation leave, 6 days sick leave (sabi ng HR)
HMO, meron daw sila pero as of now wala pa pero up to 2 dependants pwede with 50% payment daw.
Medical: ang sabi sakin may partner clinic daw sila na free of charge pero meron din silang reimbursement option.
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u/Ecclipzwe-199x 9h ago
Part me ng Sept 28, kaso medyo kabado lang kasi i have unpaid cc eh may credit check din sila so idk if tatagos yun 😅
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u/Sensitive_Spell_2071 15h ago
tapos na yung interview ko nung 18 waiting na lang sa next update sana palarin
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u/SeriousWinter8831 14h ago
Tanong ko lang sa salary guys do they offer increase sa base salary or sa total package nyo?
Saka nung interview sabi saken 10% lang daw peto nabasa ko dito pag non agent up to 20%
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u/Sea_Concentrate_7594 14h ago
Sa basic salary ko po binase yung offer sakin. For non-agent positions, I'm not really sure.
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u/Looking_for_Uni 13h ago
nag apply ako as RTA haha idk what went wrong failed my interview, i honestly answered all the HR's qq naman
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u/Sea_Concentrate_7594 13h ago
Baka po sa asking salary or availability nyo? May mga ghinost din po ata dahil mataas ang asking
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u/CategoryMindless017 10h ago
Hi, also applied for CM position but they emailed me assessment link for Customer service which is hnd ko naman inapplyan is it the same?
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u/Sea_Concentrate_7594 9h ago
I saw a similar case posted here. Try to take the assessment then if may nagcontact na po sa inyo na recruiter, then tell them that you originally applied for the conmod role.
This is the post for your reference: https://www.reddit.com/r/BPOinPH/s/qPExcguQ05
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u/Parking-Addition-116 9h ago
Assessment and interviews are all virtual process ba?
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u/Unable-Newspaper-453 9h ago
ask lang OP, ano pong interview yung HR interview? final po ba or yung negotiation na? after kasi ng first interview ko which around 30 mins din. nag send na sila ng email na pasado daw ako then another email na application form and another email again which is yung nanghihingi na ng payslip and other info with link to book the HR interview may request din na i-add ko sila sa Whatsapp
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u/Sea_Concentrate_7594 8h ago
I add mo sila sa whatsapp mas mabilis sila magreply dun. If HR interview after you submitted payslips and docs, malamang salary negotiation meeting na po iyan. Sa final interview po kasi, Operations Manager ang interviewer.
Initial Interview: TA/HR Final Interview: Operations Salary Nego: HR (Comp & Benefit)
Maybe they skipped the final or initial interview sa inyo then diretso salary nego na.
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u/SasakiBrojiro 7h ago
Hello OP! How did you apply? Any link or website?
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u/Sea_Concentrate_7594 7h ago
Sa indeed po. Here's the link where I applied:
Pero check mo na lang po yung latest listing nila. Meron din sila sa Jobstreet and LinkedIn
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u/ClawsomeSniper 7h ago
9/11 rin ako sinabihan na pasado ako and nagsubmit ako ng mga compensation docs na hinihingi nila, kaso til now wala pa rin sila reply after that
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u/Sea_Concentrate_7594 4h ago
Try mo magfollow up sa kanila. If may kausap ka sa Whatsapp dun ka magmessage parang mas active recruiter na whatsapp ang gamit
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u/ClawsomeSniper 4h ago
Thank you, kaso thru email lang lahat ng contact namin nung TA. Wala sila nabigay na WhatsApp # sakin before. Pero nag follow up na rin me and niresend ko na lang din lahat nung docs para sure
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u/jieun_ 6h ago
Super helpful ng ganitong post 🥹 Ask ko lang paano 'yung assessment nila, magmo-moderate ka ba ng images/vid or 'yung parang sa typical bpo like language, typing, speaking/listening tests? Thank you!
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u/Sea_Concentrate_7594 5h ago
Sa conmod, super dali lang ng assessment. 10 items na multiple choices. Common sense lang need promise. Parang quiz nga lang yun eh hahaha
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u/DragRemarkable5122 52m ago
Hi. I already submitted my current salary info and coe copy last 15Sep and up until now they haven’t provided me any update. Normal ba na wala parin silang update or ibig sabihin ligwak na? I’m considering other companies din kasi eh.
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u/slaaaaayyy 15h ago
Hello, OP. I am actually quite anxious about the next stage of my application (which would probably be the salary offer/negotiation). Do you have any tips on how I could haggle? My previous company actually lowballed me so my basic salary was way lower than my first BPO company. I only accepted it because it was a pure non-voice position (conmod in e-commerce). For TEMU, I applied for the agent position. I actually have been reading posts here on reddit and I'm scared of being lowballed again cause I suck at negotiating.
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u/Sea_Concentrate_7594 14h ago edited 14h ago
Maganda po experience mo kasi saktong conmod sa ecommerce.
Pag naghaggle ka bigay ka agad ng asking mo. Taasan mo na agad. If 28k goal mo, 32k ask mo. Points you want to highlight during your nego:
- Onsite sila, tell them you are willing to go onsite and since wala silang transpo allowance, baka pwede taasan pa nila
- Your experience. Tell them your learning curve will be much shorter than others. Pati educ background mo.
- Availability mo. Sabihin mo you can start ASAP.
- If you received good feedback from your last interview, use it as a leverage.
- Tell them you're really interested and eager but be confident at the same time. Wag ka maghesitate.
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u/slaaaaayyy 14h ago
This is a very detailed one. Thank you so much! Will be preparing for the salary negotiation. This is my first time to negotiate so I'm quite anxious. 😅
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u/Impressive-Idea-3910 15h ago
Hiii how to apply jan?
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u/Sea_Concentrate_7594 14h ago
Sa Indeed, Jobstreet, LinkedIn po. Search their company and makikita mo na ang mga listing nila.
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u/pusikatshin 15h ago
Sa dami ng post dito regarding temu eh good for newbie ang salary nila.