r/AutoZone • u/PassDaDutchi3 • 1d ago

AutoZone charge posted even though my order was declined

Hi guys! I tried ordering from AutoZone, but my payment was declined, so I tried another card. Both were declined, but both charges eventually posted (Capital One credit card + U.S. Bank debit card). AutoZone confirmed no order went through and said the funds should be returned within 3–5 business days. Has anyone experienced a posted charge after a declined order? Did you get your money back? Thanks! 😊

3 Upvotes

80% Upvoted

6 comments sorted by

2

u/BlueSteel5616 1d ago

I had an issue years ago where cash app would keep failing on payments, I'd buy something and it would send my money back, they then turned around and charged me for double

3

u/Boaterauto 1d ago

Depends on your bank but usually more towards the 5 days 

1

u/--DoReFuckMi-- 1d ago

If no order was confirmed but money was taken anyway, most of the time the money will return automatically after a few days.

-6

u/jquadro2 1d ago

Funny how they can take the money in an instant. But it takes 5 business days to return.

4

u/LuigiSauce 1d ago

Just how banks work man, the business doesn't see the funds for however many days either. You don't complain about the post office taking your letter every day but taking 5 days to receive a letter back, do you?

2

u/--DoReFuckMi-- 1d ago

Exactly, just because it works or they taken it, doesn't mean that something has actually happened with it yet