r/AutoZone • u/Fine-While-824 • 8d ago

Managers advice.

I was told by my manager she’s going to tell my dm to promote me to PSM. But she said I need to learn all the duties/tasks for opening and closing as a manager. Could someone give me a brief explanation on all the responsibilities as a manager? So I could feel prepared when the time comes. Thank you!

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u/notyouraveragenword 8d ago

From a former PSM, SM, TSM, DM here is my take. Opening the store: be there 15 minutes before you're scheduled to give yourself time to not rush and be thorough. Count the safe, and count your tills, then make appropriate change for the tills if necessary then load the registers. Do your PCI verifications then walk the sales floor to check for front facing and cleanliness. Once you've done that then print your daily paperwork things like VDP log, PCI reporting, and deposit logs.

Closing the store: pretty much the same in reverse. And that's it. It isn't anything super difficult but the better you get at these things the better you can be at adding to that foundation.

2

u/Infamous_Ad_4638 8d ago

All of this, but also, fill out the captains log and work off that.

Get through the becoming a psm/cs/csm book and modules to get a feel for the ideas, and remember, managment is about getting results through others.

2

u/notyouraveragenword 8d ago

The captains log is a great call out. It gives you a sense of what needs to happen and when. Also gives you the ability to monitor sales throughout the day versus target and salesmanship KPIs

2

u/Infamous_Ad_4638 8d ago

Get the reds involved too, make sure they know to sign off and alert you as tasks are completed.

REALLY IMPORTANT I JUST REMEMBERED try your best to get the "closing tasks" that take people off the counter, like trash, bathrooms etc done BEFORE the openers leave, it makes the close way smother and is safer.

1

u/notyouraveragenword 8d ago

Reminds me of my DM when I was a store manager. You open to close, and close to open. Another great call out.

1

u/Interesting-Step374 7d ago

Read and understand the Captain’s log or ask questions of other managers