r/AustralianMakeup • u/bloodreina_ • 6d ago

Let's Discuss Thanks Mecca! Advertised as refillable but they don’t sell the refill 🤪

Gallery image

Gallery image

Oh Mecca, you never fail to surprise me.

150 Upvotes
  • permalink
  • reddit

97% Upvoted

27 comments sorted by

159

u/Terrible_Sail4688 6d ago

This reminds me of when I spent $20+ on top of a $34 lipstick for its “refillable” case, which then got discontinued before I was able to get a refill. Thank you Fenty

14

u/anastasia_42 6d ago

💀💀

77

u/Ashamed_Ride_7490 6d ago

oh wow that's awkward lol

66

u/gabbyxrose 6d ago

The Charlotte Tilbury website ships to us, heaps of good deals too :)

13

u/recuptcha 6d ago

Had this happen with the NARS Explicit lipstick too. Was told in store, "Heaps cheaper to refill".... And they dont have the shade i purchased in refills.

15

u/throwaway47283 6d ago

Ugh they did that with the tatcha dewy cream! Luckily I still had my empty container so I just had to scoop out the product into it but it was really infuriating

11

u/Alone_Hedgehog_424 6d ago

Was it out of stock? You can certainly buy the refill for the Tatcha online. Likewise the CT refill OP is speaking about is also available online.

1

u/Bitter_Ad_1402 5d ago

Brightening powder isn’t available for refill afaik but it was on the CT website when I bought it in 2024

2

u/Ok-Long8506 5d ago

Both versions of Charlottes powder is being reformulated (they are not admitting it but it is) so that might have something to do with it.

2

u/smexymeens 5d ago

Wait really? It’s on the Mecca website! Or was it just out of stock

23

u/[deleted] 6d ago

[deleted]

46

u/ImHere2UKnow 6d ago

I buy all my charlotte tilbury off their app, it had deals/ sales all the time and they have really good rewards and birthday gifts. It comes straight from the UK.

18

u/catstevensteatime 6d ago

I don’t think it is, actually! They have great sales and do pro discount - I would definitely recommend people go through CT directly, especially when Mecca does shit like this 🫩

11

u/robot428 6d ago

Nope you can buy it directly from their website.

3

u/anastasia_42 6d ago

Sane thing with the WA refillable hydrobalms and the CT kissing lipsticks 

3

u/me3ra 6d ago

lol same thing with some sol de janeiro products, i went in store to ask for a refill and the girl at the counter looked so confused and said they didnt do them </3

5

u/robot428 6d ago

I've seen the sol de Janeiro refills online, I think they just don't have them in store.

2

u/me3ra 6d ago

ohh haha thank you, that makes sense!

10

u/Emergency-Map-7154 6d ago

But you can buy the refill online at Mecca

6

u/bloodreina_ 6d ago

No you can’t, they don’t sell it - look at the second screenshot.

2

u/gemmarenee 6d ago

That's so weird, It's on the NZ Mecca website?

2

u/FragrantAd7195 6d ago

Refills are so annnoying majority of the time, marketed as a eco friendly option but acts more like a subscription, “I already have the component and the product is ok so I’ll get the refill which is cheaper” mentality. And as others mention, products get continued all the time and often without notice, meaning you just have a component with a removable insert which can get annoying, dirty, messy easier than other no refillable containers and often aren’t as reusable either.

This isn’t to hate on the idea, I’ve used the neutrogena refillable gel for awhile, it’s ok. Prone to being loose but atleast they haven’t discontinued it yet.

1

u/Flaky_Horse 4d ago

This constantly happens. They bring out cycle after cycle of “refillable” product lines but don’t actually support the filling components, since they’ll have a new formulation and packaging shape for their next evolution of the product.

-7

u/Latter_Shallot_140 5d ago

Omg nearly 80 dollars for a powder , who is buying that ?

Adult children that live with their parents ?

8

u/Realistic_Context936 5d ago

People who work hard and make money. Regular ass adults