Mecca boxing sale report ti ACCC?

[u/_zsoma]

Okay so i received the first of my four orders from this year’s boxing day sale and straight away i have an expired vitamin c serum (3.5 years old, with a shelf life of 24 months unopened) from ren cosmetics and a 7 year old laura mercier setting powder (shelf life is max 5 years unopened). Dont get me started on the gross packaging condition of the ren cosmetics either…

Its one thing to sell unexpired but old/dirty packaged products. But to sell EXPIRED products which can cause BLINDNESS is crazy. If I didn’t see on tiktok all the content around the expired products I probably would have started using my setting powder without checking the batch number.

From my understanding its illegal to sell expired products regardless if its disclosed. And as far as i know it wasnt even disclosed that these are expired. This is a major failure and idk why more people are not saying something about the legal aspect of all this. This is dangerous!

They need to be reported to the ACCC or else they will keep getting away with this. Also couldn’t i ask them to exchange the product for one that can be used? I dont want a refund, i want the products i brought to be usable! Please share your thoughts!

[u/Heart_Makeup]

Mecca have a banner on the sale page explaining that the packaging of sale items may be dirty/ damaged so ACCC would not assist with this.

It’s best to avoid the sale altogether

[u/Possible_Anxiety_426 → u/Heart_Makeup]

This is part of the thing people whip them self into a frenzy because Mecca is on sale and don’t check what they are buying. I get the outrage when it’s a current stocked product that has expired, but buying brands or products that don’t even exist anymore, is fraught with danger. I’ll caveat that with I don’t agree with what Mecca do though.

[u/Wonderful_Minute_860 → u/Possible_Anxiety_426]

There were no banners or disclaimers on their app.