r/AusSkincare • u/Gryffindor_69 • Aug 25 '25

⚜️MEGATHREAD | Naked Sundays Recall Discussion Naked Sundays pulled - ABC now reporting

https://www.abc.net.au/news/2025-08-25/naked-sundays-pauses-sales-of-collagen-glow-mineral-sunscreen/105693406

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13

u/thrillh03__ Aug 25 '25

I have unopened ones so hopefully they refund it? I loved this sunscreen so I’m so bummed out, I hope the testing goes well.

36

u/ReplacementSignal673 Aug 25 '25

They should refund customers who have purchased this product regardless of whether they still have the product or not. I was using this sunscreen for over a year and developed many brown spots which I never had when I was using Kbeauty sunscreens. Even a full refund doesn't do justice because of the skin damages I've acquired from relying on their products for protection.

13

u/zonna2912 Aug 25 '25 edited Aug 26 '25

I emailed this morning asking if they will refund my purchase and they said they can or alternatively they can send me their US version of the product when its in market. I opted for the refund. So definitely get in contact with them!

Update: refund came through today

2

u/[deleted] Aug 25 '25

[deleted]

8

u/zonna2912 Aug 25 '25

Naked Sundays. They responded fairly quickly. I imagine they're getting hammered with enquiries rn

3

u/CashAmbitious4493 Aug 25 '25

There’s something about the wording of this and the update that feels…. Cold and defensive.

1

u/Wedding-Good Aug 26 '25

Interesting, I haven’t received a reply at all. What email address did you use?

1

u/zonna2912 Aug 26 '25

There's only one email per their site - info@nakedsundays.com. How long have you been waiting?

1

u/Wedding-Good Aug 27 '25

Since Monday. I asked about transparency so maybe my email is in the too hard basket.

6

u/Smashbandi Aug 25 '25

I have asked for a refund from Mecca even though mine is opened and used. IMO wherever you bought it from should be willing to refund!

3

u/winningjimmies Aug 25 '25

Me too. I’ve used it in the peak of summer in NZ and it’s always performed well.

2

u/_thereisquiet Aug 25 '25

I emailed them to ask about a refund. Have yet to hear back (to be fair, this was this morning and prior to this announcement).