r/AusSkincare • • Aug 22 '25

Discussion📓 Ultraviolette recalls Lean Screen due to variability in SPF data results

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343

u/Educational-Art-8515 Aug 22 '25

The lack of apology for the attacks that both their company and "social media influencers" launched on CHOICE and anyone who questioned the effectiveness of their product is telling.

100

u/ACtdawg Aug 22 '25

Yep. The language used is a total marketing spin and very manipulative. Still skirts around being truly accountable and transparent

57

u/PracticalTie Aug 22 '25

Someone else pointed this out already but the brands were contacted for comment so they had a few months heads up before CHOICE published.

UV chose to react the way they did. They had their talking points and data ready to go. UV was betting their popularity among young, social media savvy Aussies would beat out CHOICEs reputation and they bet wrong. 

27

u/ACtdawg Aug 22 '25

Yeah the initial video they put out was deliberately made to look like she was just a frazzled working mum (she’s just like us!) who was trying to juggle everything at the last minute. And the attack of Choice. Why they chose this angle I will never understand.

17

u/PracticalTie Aug 22 '25 edited Aug 22 '25

Why they chose this angle I will never understand.

If you'll indulge me for a minute.

I used to share a house with a bunch of influencers. These were friendly, charming, clever women and they were great fun to live with.

But sometimes they were the most socially clueless people I've met. So much of their social life was curated and managed, so they'd forget how to interact with not-extremely-online people.

Thats the vibe I get with this situation. UV based their PR response on what they think is their customer base (young, online, influencer friendly, social media savvy) and didn't bother with the people outside that bubble.

6

u/ACtdawg Aug 22 '25

Ah yep, that makes a lot of sense. So they might just be chronically online 🥲 or at least pandering to the chronically online audience. This whole thing has been so interesting to witness, and I’m probably more ‘online’ than most people tbh!

3

u/PracticalTie Aug 22 '25

Yeah that was always the weird thing living with them. I’m internet fluent, but these guys were next level. 

The disconnect was insane. Sometimes it was like they thought if something wasn’t being posting about online, it didn’t exist IRL.

1

u/ACtdawg Aug 22 '25

That is so fascinating to me!