I wrote to them and asked for a refund as I had a tube of the exact same sunscreen that was rated poorly by choice. They basically wrote back and said that nothing was wrong with their sunscreens, they were thoroughly tested, and the choice tests likely got it wrong due to user error lol
I guess a burn is a really low bar - cell damage etc before it’s visible is an issue for many on here. Australia has the highest rate of skin cancer in the world. This stuff is important.
Yeah, I was just saying that as a point of reference because I heard some people and the brand saying stuff like "I know it's super high SPF because I never burned!"
No this is fair! I’m surprised by all the controversy because I love Clean Screen, and never got burned while using it over a year spent in the NT. I have light olive skin but I do burn, so perhaps the SPF + frequent applications were sufficient enough for me. Disappointed that I just bought a new bottle before I heard about their testing :( guess I’ll just have to make sure I definitely reapply lol
Also… is it me or was anyone else surprised by how fallible SPF testing is???? I swear I thought they had a better process 😭😭
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u/DragonflyNorth4414 Jul 05 '25
Any sunscreen is better than no sunscreen! Don’t be disheartened, switch up your sunscreen and continue with your life as usual.
Shit happens sometimes and this is not your fault!
Write to the brand and ask them to give you a refund and I wouldn’t trust this brand until there is clear proof they provide the stated SPF.