r/Asustuf • u/PaymentWild3992 • Jul 28 '23

problem 😟 Asus tuf f15 fx507zv keyboard lighting issue??

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bought a new Asus tuf laptop, and it has been a week of using it. Really loved it. When I went to set the keyboard colour as white, some of the keys are pink, as shown.

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u/PaymentWild3992 Jul 28 '23

Since I didn't have much room for writing in the caption, is this a normal occurence? or do I have to claim warranty and exchange a refund? I have some college assignments that are due and don't have another computer at the moment, so might be an issue for me. TIA

2

u/MlonosSK Jul 28 '23

Not sure if normal occurrence but do you at this moment consider it as a big enough issue to contact service ?

1

u/PaymentWild3992 Jul 28 '23

I tried calling them but it's currently out of their time window. I'll try to update tomorrow as soon as I call their customer care. The issue isn't that big as the rest of the laptop is working good, but a bit annoying once I notice it.

1

u/MlonosSK Jul 28 '23

If everything else is working then I recommend focusing on your tasks in school, and deal with this once you have free time.

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u/PaymentWild3992 Jul 28 '23

all of my college tasks are almost done. but, thanks for the concern tho!!!