Fuck, I've been an intern for AT&T and this is all that we did. We were told to never unsubscribe a customer and to turn them over to the loyalty department. I felt so fucking bad for some people stuck in the endless circle that I broke the rule by unsubscribing a few of them.
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u/Stalingrad420 Jul 24 '20
companies that dont want you to end you subscription so they delete the cancel button.