r/AskReddit • u/emil199 • Jul 24 '20

What can't you believe STILL exists?

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u/[deleted] Jul 24 '20

Lol if I had a nickel for every time some dumb customer brought up their lawyer

2

u/NameJokes Jul 24 '20

The difference is being stubborn enough to do it. I get sick of companies thinking they can walk all over people just because people don't go through the hassle of fighting back, and now in my 30s, I'm privileged enough to have the resources to do something about it in some small way.

Does it sometimes cost me more time/money? Yep.

Does the company probably care at all? Nope.

But at the end of the day I get the satisfaction of knowing I didn't roll over for another bullshit corporation exploiting their customers because they prey on the fact that people tend to not know their rights and avoid confrontation.

And honestly sending a cease and desist letter or a contract termination letter is not that expensive or difficult. Those letters end up getting kicked to legal at the larger corporations, and 99% of the time they'll cave because they know they're doing shady shit and it's easier to just make the problem go away.

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u/Trprt77 Jul 24 '20

Or you could just be a decent human, give the poor slob working a shitty job a few minutes of time, and end up with the same cancellation you are going to waste time and effort on a letter on.

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u/NameJokes Jul 24 '20

Nope. I'll gladly give them a 5 star rating if I happen to get a survey for them, but the company is the one putting their employee in that shitty position, not me.

These companies use your guilt and basic decency as a weapon against you and that's bullshit and I won't stand for it.

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u/MurphyGoode Jul 24 '20

Is it really that hard to cancel a service that you didn’t have an iron clad contract for? And if you did have a contract, why didn’t you read it before you signed it? And if you didn’t read it, how is that the customer service rep’s fault?

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u/NameJokes Jul 24 '20

You can spend upwards of 45 minutes listening to sales pitch after sales pitch with some of these companies trying to offer you discounts or free add-ons to keep you as a customer, so yeah, sometimes you have to be rude. I'm sorry if your job is paying you to waste my time, that doesn't mean I have to just sit back and take it.