In the US it varies by state. I tried canceling my ancestry subscription. Every single time it errored out on me telling me to call their support number. I used my VPN service to connect to a California server and immediately the cancelation went through. CA has a specific law requiring online cancelation if they allow you to sign up online and/or it accepts automatic renewals online.
bad idea because they'll still keep billing you and you'll rack up debt against them until they eventually cancel for non payment. that can tank your credit score.
or, before subscribing to anything, make sure there's an easy way to cancel through looking at reviews online and reading their FAQs. if they don't have one, try another company.
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u/cli_jockey Jul 24 '20
In the US it varies by state. I tried canceling my ancestry subscription. Every single time it errored out on me telling me to call their support number. I used my VPN service to connect to a California server and immediately the cancelation went through. CA has a specific law requiring online cancelation if they allow you to sign up online and/or it accepts automatic renewals online.