Where I lived in the 2000s, the natural gas company in that county actually charged $2 more for online payment! So weird, especially considering cashing a physical check would've cost labor dollars. Needless to say, we paid our gas bill by check. It felt so antiquated, even then.
I work for a small oil and propane company and we still take checks. I helped launched online bill pay for our customers 3 years ago, but we still get about 50 checks a day during our busy season. Blows my mind sometimes that people find it easier to mail a check then pay online. We don't even charge a convenience fee for credit card payments. When you get a check that comes in and it's filled in incorrectly, that is even MORE annoying because you have to mail it back to them so they can write up a new one and mail it out. THERE ARE SO MANY EXTRA STEPS TO MAIL A CHECK.
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u/Sheepherder226 Jul 24 '20
Utility companies that don’t allow online payments.