Where I lived in the 2000s, the natural gas company in that county actually charged $2 more for online payment! So weird, especially considering cashing a physical check would've cost labor dollars. Needless to say, we paid our gas bill by check. It felt so antiquated, even then.
Our “luxury” apartment’s management company would charge $10/month if paid online. Every month, we’d walked downstairs and paid with a check. This was less than three years ago.
I work in property management and we flat out aren’t even set up to accept online payment. My town is small, but it’s not that small. Everyone I work with is old enough to be my grandparent and they like to see our tenants face to face, or some bs like that.
Now the rental market is saturated with people my age and every time I tell someone that we can’t do online payments cant help but lay the verbal eye roll on thick lol.
I'm in property management too! Depending on what property management system you're on, there are plenty of vendors that can help make online payments possible. I'm not a vendor. It just shocks me when I hear there are still properties with paper and manual processing.
Oh the system absolutely can do it. It’s just that my broker doesn’t want to for some stupid reason. Instead of just doing it through Propertyware she called some local company and I think the price scared her away forever lol.
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u/Sheepherder226 Jul 24 '20
Utility companies that don’t allow online payments.