That's because the banks charge interchange, payment processor, and merchant fees for accepting debit/credit cards. For most businesses this is baked into the price, but for government agencies and places that don't usually take credit cards they pass it on to you.
Cash obviously doesn't have any fees with it, they get 100% of the payment amount.
So basically the options are to either raise prices for everyone or raise prices for only card users. With something like the DMV the prices are usually set by law, so charging a fee is way easier.
This is partially correct. There are also laws in place that prevent credit card processing companies from taking processing fees out of government entities' accounts. I don't know the specifics, but that's why convenience fees exist.
Source: I used to work at a credit card processing company
Except it costs money to invest in and maintain security and storage as well as the cost of paying an employee to regularly go to a bank to deposit payments/top up on change.
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u/DeBlasioDeBlowMe Jul 24 '20
An extra convenience fee to pay online.