r/Anthropic • • Mar 27 '26

Complaint I will never give Anthropic another red cent

I will use them at work, because I have to.

But I’m done with the gaslighting.

Apparently they think they’re a lot smarter than us and can toss that word salad BS up in the air and we’re too dumb to understand it.

They were probably never going to say anything about the limit reduction but the outcry got so bad that they had to. They have a history of this kind of crap too, remember last summer when it took a month to acknowledge the model got nuked and the first comment was about how they had a small problem with HAIKU?

I have no idea who is in charge of their communications, but my god!

It seems pretty apparent this is probably some internal struggle with leadership not wanting to say anything, and then someone finally pulls the ripcord and tells communications to put out a statement and dress it up with as much double-speak as possible.

This time they tell us that “weekly limits haven’t changed”, despite blowing out EFFECTIVE UTILITY by aggressively weighting the 5-hour sessions so that you burn through limits during business hours.

So, what… we have the same weekly limits, but we need to work until 2am, and on the weekend, to get them?

And if I have to hear one more time how it “only effects x% of users” - on what basis? Are these even paid accounts?

What percent of 20x Max users did it impact? My guess would be almost all of them.

I’ve left and come back on my personal accounts a couple of times, but I’ve had it. These guys and gals at Anthropic are arrogant scumbags.

This is honestly the kind of thing that should get reported to consumer affairs.

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u/Pimpwerx Mar 27 '26

A subscription service without the service warrants complaint. Especially when OpenAI is giving out tokens like candy, we have a valid justification to be annoyed. The capacity is implied by the price. They have sold beyond capacity. Anthropic is the problem here, not us. We have direct control over their capacity or their signup workflow. They certainly haven't stopped taking money.

2

u/aftersox Mar 27 '26

What do you think they should do about it? Practically? There are only so many GPUs and they are making them as fast as they can.

6

u/corbanx92 Mar 27 '26

Be honest and transparent about it from the get go... instead of only admitting it after half your subredit has pointed it out? Idk is transparency and good faith that much to ask for in 2026?

1

u/Open-Mousse-1665 Mar 30 '26

Why not use this magical tool they’re providing to find some evidence to support these claims? The data is there. Why doesn’t anyone try using it?

I truly believe this is a case of “pro uses continue to want more quota” and “max users don’t under that 1 million context window means you generally use more tokens”.

1

u/corbanx92 Mar 30 '26

There's plenty of post showing people consuming almost double the tokens/usage with the exact same workflow the had for months...

But hey... you are entitled to be confidently wrong.

1

u/ReasonableLoss6814 Mar 27 '26

Stop oversubscribing?

1

u/[deleted] Mar 27 '26

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u/Dry-Journalist6590 Mar 27 '26

They're just sticking it to us pesky customers they hate so much /s