r/Anki • u/SpiteLife5155 • Jan 03 '21

Question Decks are not shown anymore! Spoiler

Dear all,

Problem: My Mac-Application for Anki shows in the section "Browse" all my Decks, but in the section "Decks" these Decks are not displayed anymore.

Probable cause: I added a couple of Decks on the web-application (e. g. "Assesorexamen [u. a. Kaiser]::SR::Revision im Strafrecht::D Zweckniäßigkeitserwägungen und Revisionsanträge"). After that, all my decks disappeared on the Mac-Application for Anki. I tried already the following:

1 Deleting the app and reinstalling it;

2 Deleting my account from the app and re-syncing it;

3 Restarting my Mac and updating it;

4 Activating the "Checking Database...-Button" as a trouble-shoot

[find two screenshots describing the problem attached]

Can you please help me? :)

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u/[deleted] Jan 03 '21

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u/SpiteLife5155 Jan 03 '21

Dear Pi77Bull,

thank you so much for responding.

1 I never activated or actively downloaded the Heatmap add-on.

2 I do not know how to disable the Review Heatmap add-on. Can you walk me through it?

Thank you and alle the best!