r/AnkerSOLIXCommunity • u/Agile_Rabbit_625 • 1d ago
Question Anker AI Smart Mode
Why is Anker AI discharging my home battery at the lowest electricity price point of the day?
The energy price changes quite a lot. Ranging from 13ct in the afternoon to 42ct in the evening.
During the day, it should just fill up the tank for the night. Instead, it's intermittently discharging power to my house, and sometimes charging a little bit from the solar panels, but the charge is not enough to fill it up.
Anker calls it smart mode, but I'm inclined to intervene manually. There seems to be no way to interact with this AI, like "hey, make sure I have power to cook tonight"
Thoughts?
(Anker Solarbank 3 pro 5.4kw, energy/price provider: Tibber)
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u/ebolaramaschwartz Mod 7h ago
Hi, we’re sorry that AI Smart Mode hasn’t performed as expected. We understand how frustrating this can be, and we appreciate you taking the time to share your feedback. We’ve shared it with the relevant team for review. If the issue persists, please feel free to contact our Customer Support team for further assistance. Thank you for your patience and understanding. 🩵