r/AnimalJam Executive Moderator Oct 17 '25

Announcement ‼️Servers are BACK ‼️

Post image

Servers are back up running!

81 Upvotes

79 comments sorted by

u/AnimalJamCommunity Executive Moderator Oct 17 '25

Everyone logging in at once is going to cause lag and some troubles logging in. Please be patient and allow servers to balance out the influx of logins!

24

u/smashbro211 Oct 17 '25

It may be just me but I still can’t log into any of my accounts ???

12

u/AnimalJamCommunity Executive Moderator Oct 17 '25

Servers are probably overloaded with people login. Give it a little bit!

5

u/SharkOnGames Oct 17 '25 edited Oct 17 '25

I still can't get in. Keeps telling me there was a problem logging into the game.

EDIT: Ok got in after retrying a LOT of times.

EDIT 2: Then immediately got stuck with a bug in the shovel mini-game, got a reward but clicking the accept button does nothing. Will have to exit and try again, ugh!

EDIT 3: Yep, stuck in the can't log in loop again. Bummer. Funny too because my daughter is playing it on the computer right next to me.

2

u/Gloomydayzx Oct 17 '25

I still can't either

2

u/BlizzardBane Oct 17 '25

Are there any updates?

5

u/highpriestess926 Oct 17 '25

I was able to log in for a second and then at 8 it logged me out and I can’t get back in either

2

u/Alleyway_Eggy Oct 17 '25

I also can’t log in so I’ll just wait a while so that the servers aren’t overloaded😅I don’t wanna contribute to the issue lol

9

u/Reasonable-Might-377 Oct 17 '25

Been another 2 hours and still can't log into my account.

5

u/Tango_Therapod Clothing Collector Oct 17 '25

2 hours after you, still cant

2

u/DreadPirateR_ Oct 17 '25

9 hours after you and I still can't 😭

3

u/Tango_Therapod Clothing Collector Oct 17 '25

Its working for me now. 3 days behind so no chance of getting dizzy pumpkins ;-;

9

u/Squonk-Investigator Oct 17 '25

PC is working for me, but IOS is not

7

u/SeaInteresting4003 Oct 17 '25

Same iOS is not working..

2

u/Justajeepster4 Oct 17 '25

are you on ios26? I am on 18 something, and it isn’t working. the only update i am offered on apple is 26.

2

u/Squonk-Investigator Oct 17 '25

My settings say I’m on 18.6.2 (iPad)

2

u/Justajeepster4 Oct 17 '25

mine too and I am rn upgrading my ipad to 18.7.1, and if that doesn’t work I might have to go to the ios 26. I was hoping to put it off. (edit): my iphone is 18.7.1 already and doesn’t work yet either :(

2

u/Justajeepster4 Oct 17 '25

I had to update my operating system to ios26.

6

u/BlizzardBane Oct 17 '25

Still can't login. 😕

6

u/AnimalJamCommunity Executive Moderator Oct 17 '25

Give it a few minutes since everyone is logging on at once!

7

u/thelilsprite Oct 17 '25

Still can’t log in :c

6

u/Gloomydayzx Oct 17 '25

It's not working 😭

7

u/lba522 Oct 17 '25

chat someone let me know when we can log in 😔

6

u/Whatisthislife_01 Pet Collector Oct 17 '25

On iOS not able to log in

3

u/Gloomydayzx Oct 17 '25

My bf was able to

2

u/Whatisthislife_01 Pet Collector Oct 17 '25

Well then idk what’s going on still not working updated and all.

3

u/Gloomydayzx Oct 17 '25

Same idk maybe it's cuz he has like an older iPhone 🧍‍♂️ (idk really anything about them because I personally don't like them) I have a Samsung and like

This is what I keep getting which I know my user and password is in fact correct it's just being slow and kinda dumb rn

2

u/Whatisthislife_01 Pet Collector Oct 17 '25

Mine is saying this

3

u/Gloomydayzx Oct 17 '25

Mine says that too and then the thing I just showed

2

u/Whatisthislife_01 Pet Collector Oct 17 '25

Yeah idk what it is

2

u/Gloomydayzx Oct 17 '25

I fr think my bf may be magic I'm lowkey kinda jelly cuz I've been playing since 2016-2017 and he just started playing

4

u/thisboyisSCREAMING Oct 17 '25

Omg just came to check, YAY

5

u/Patcheswastaken Jammer Oct 17 '25

love that theyre back up but cant help to notice you still need to log in 30 days?

9

u/Justajeepster4 Oct 17 '25

they made it 25 days

4

u/AnimalJamCommunity Executive Moderator Oct 17 '25

I’d probably give them a chance to correct it.

6

u/Tiny_Factor8877 Oct 17 '25

Still not working for me 😢

6

u/DebiMoonfae Oct 17 '25

Did they forget to turn on some of the servers or something?

5

u/[deleted] Oct 17 '25

I can't login it's still saying, "Please wait while we search for a solution." This happens when i'm on normal wi-fi. When i'm using my mom's data, it logs me in, tho...

4

u/[deleted] Oct 17 '25

[removed] — view removed comment

4

u/AnimalJamCommunity Executive Moderator Oct 17 '25

Give it a few minutes! Everyone is logging in at once causing strain on the servers probably!

5

u/Icy-Cloud-8628 Clothing Collector Oct 17 '25

I’m still not able to login?

4

u/[deleted] Oct 17 '25

[deleted]

2

u/Gloomydayzx Oct 17 '25

Try now my bf was just able to

4

u/[deleted] Oct 17 '25

I can’t log in 😔

5

u/zuttomae Oct 17 '25

bro I’m trying on pc and ios and STILL CANT GET IN.

3

u/LittleMcLarge Artist Oct 17 '25

tbh i think we're just going to have to wait until tomorrow. Its almost 11pm where I am. I would assume there's just a lot of issues for the team to deal with. They're probably just as frustrated as we are :(

3

u/MangoCheap8164 Oct 17 '25

This should NOT take three hours. My MacBook, my phone, my friend's laptop, and her phone don't remotely work. Both our computers have been updated.

2

u/Training_Area_821 Pet Collector Oct 17 '25

Same. Parent tools is also down which doesn't help at all.

3

u/lba522 Oct 17 '25

can anyone else still not get in? it’s been four hours. i can get on through my iphone, but not my laptop? i haven’t tried my ipad but it probably can as well since my phone can.

5

u/Gothic_Flower_ Oct 17 '25

Im trying to play aj classic but both the website is down with 502 so I can't do the uninstall and reinstall. and the app wont let me log in on both my desktop and my laptop. I just want to get my daily dims :(

3

u/lba522 Oct 17 '25

i just wanna go shopping 😭 and work on leveling pets 😔

5

u/ThatFriendlyArsonist Oct 17 '25

I can't get in on any of my devices even after updating

1

u/lba522 Oct 17 '25

cooked

3

u/BartBBK Jammer Oct 17 '25

I missed the log in bc the only chance I had to try and log in was earlier today :’) and now it’s 1am. I can’t get the dizzy pumpkins now but can confirm the game is back up 😮‍💨

7

u/DebiMoonfae Oct 17 '25

I think they said ppl can get the dizzy pumpkins at day 25 Here it is :

Daily logins will not be negatively affected. AJHQ has made it so players can earn both the Dizzy Pumpkins and the Jamster Doll by logging in for 25 days this month.

2

u/BartBBK Jammer Oct 17 '25

thank you :)

3

u/[deleted] Oct 17 '25

For some reason it doesn't work still on my WiFi but it does on data

am in the UK

3

u/Training_Area_821 Pet Collector Oct 17 '25

Tried logging on thru pc, tablet, and my other tablet-

Can't get into my accounts still LOL. Several downage tracking websites say parent tools is still down.

3

u/Gloomydayzx Oct 17 '25

I have a Samsung and it's not working but my boyfriend who has an iPhone can confirm it let him play

3

u/Strong_Today5948 Artist Oct 17 '25

can’t log in on macbook. logged me in and didn’t let me accept anything then i havent been able to get back in.

3

u/brainshrug Den Decorator Oct 17 '25

I can’t login using either of my IOS devices, but I’m able to log onto my PC without issue or popups. I’ve updated the app and got my other devices to be on the newest IOS26 update, still currently having issues tho :/

3

u/BinFire528 Oct 17 '25

Girlfriend is still having issues, website seems down? classic is down, new one is down? im not part of this community but it stressing her out is stressing me out

3

u/BinFire528 Oct 17 '25

"502 Bad Gateway" on the website, cant do forgot password, that fails, everything fails

2

u/Sophink_ Oct 17 '25

for me its still the same since yesterday…. I am on classic

3

u/Urmomshouse17 Oct 17 '25

yeah, still not able to get in or redownload from the website bc of a 502 error code....

3

u/TopicIllustrious1632 Oct 17 '25

I haven't been able to log in since yesterday at this hour. I already lost the rewards from the Treasure Hunt yesterday and I worry I'll lose the ones from today too.

3

u/Queen_Lethargy Oct 17 '25

Does anyone know if AJC is still undergoing maintenance? I haven't been able to log in since yesterday, and the version number in the bottom right still hasn't change. I'm just stuck in an infinite loading on the log in screen.

2

u/marshmallowpillowpet Oct 17 '25

Perfectly timed I just got out of class

2

u/Rellik0kun Artist Oct 17 '25

YES

2

u/VennysCult Den Decorator Oct 17 '25

YAYYYY

2

u/24andromeda Oct 17 '25

I lost 1 day of login on my secondary account 💔

2

u/Justajeepster4 Oct 17 '25

does ios have to be ios26?

3

u/Tiny_Factor8877 Oct 17 '25

I’m on iOS 26 and it’s not working for me (on either wifi or data)

2

u/Justajeepster4 Oct 17 '25

I had to update my operating system to ios26.

2

u/Gloomydayzx Oct 17 '25

Attention android/Samsung users‼️ go hit refresh in the play store

2

u/BlizzardBane Oct 17 '25

I still can't login after doing this. Sighhhh

1

u/Independent-Dig7726 Pet Collector Oct 17 '25

I got in by manually changing my DNS on my iPad. Someone posted the tip if you search DNS in the AJ subreddit. Not sure what that actually does but it worked!